Overview
We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, providing excellent customer service while managing administrative tasks efficiently. This role requires strong communication skills, familiarity with dental and medical office procedures, and proficiency with electronic health records systems. Prior experience in dental or medical office settings is highly preferred. The Dental Receptionist plays a vital role in ensuring smooth daily operations and a positive patient experience.
Responsibilities
- Greet patients warmly and professionally upon arrival and departure
- Manage multi-line phone systems to schedule appointments, confirm patient visits, and handle inquiries
- Maintain accurate patient records using electronic medical records systems such as Dentrix
- Verify insurance information, process payments, and handle billing procedures
- Assist with check-in/check-out processes and update patient information as needed
- Coordinate appointment scheduling to optimize the daily workflow
- Ensure the reception area is tidy, welcoming, and well-stocked with necessary forms and materials
- Communicate effectively with clinical staff to facilitate patient care and treatment plans
- Handle administrative tasks such as data entry, filing, and correspondence
Qualifications
- Previous experience as a dental receptionist or in a medical office setting is preferred
- Proficiency with Dentrix is highly desirable
- Strong knowledge of medical terminology relevant to dentistry and healthcare
- Experience working with electronic medical records (EMR) systems
- Excellent organizational skills with attention to detail
- Ability to manage multi-line phone systems efficiently
- Strong interpersonal skills with a friendly, professional demeanor
- Office experience including front desk responsibilities and administrative support is advantageous
- Familiarity with medical office procedures and insurance processing is a plus
This position offers an engaging work environment where your administrative skills will directly contribute to patient satisfaction and the overall success of our practice. We value professionalism, attention to detail, and excellent communication in our team members.
Job Types: Full-time, Permanent
Pay: $18.00-$30.00 per hour
Benefits:
- Dental care
- Extended health care
- Flexible schedule
Work Location: In person
