Responsibilities:
- Greet and welcome patients as they arrive at the dental office
- Answer phone calls and schedule appointments using the Cleardent system
- Ability to book Recall and Hygiene appointments
- Verify patient insurance information and collect necessary paperwork
- Assist with billing and insurance claims processing
- Ability to submit predeterminations and follow up with patients on these predeterminations
- Comfortably discuss the proposed treatment and associated fees with patients
- Maintain patient records and update as necessary
- Provide excellent customer service and address patient inquiries or concerns
Experience:
- Previous experience working as a dental receptionist is preferred
- Familiarity with dental terminology and procedures is a plus
- Proficiency in using Cleardent systems or similar software
- Strong communication and interpersonal skills
- Excellent organizational abilities and attention to detail
This position offers an opportunity to work in a positive, progressive dental office that has an excellent team and is committed to patient care and education. The ideal candidate will have previous experience as a dental receptionist, be familiar with Cleardent systems, and possess excellent communication skills. We are located in New Westminster close to major routes and public transport and we are an established practice with long term patients that are like family. We value our team dynamics and look forward to having you join us if you are a motivated individual with a passion for customer service, we encourage you to apply with a cover letter and resume.
Job Type: Full-time
Pay: $20.00-$28.00 per hour
Benefits:
Application question(s):
- Please list 2-3 dates and time ranges that you could do an interview.
Work Location: In person
