Who We Are
Jayden’s Mechanical is a premier provider of plumbing, heating, and electrical services across Southwestern Ontario. As a privately owned and rapidly growing company, we have built our reputation on a foundation of exceptional workmanship, compromise-free service, and a genuine commitment to our people and communities. We believe in building great environments—both for our clients and for our team.
The Opportunity
Jayden’s Mechanical is looking for an organized and customer-focused Electrical Services Coordinator to support our growing electrical service team. This role is responsible for coordinating technician schedules, managing service requests, communicating with customers, and ensuring our service operations run efficiently. From scheduling service calls and supporting field technicians to preparing and sending invoices, this position plays an important role in delivering a seamless experience for both our customers and internal teams.
The ideal candidate is a strong communicator who enjoys problem-solving, working in a fast-paced environment, and helping keep both customers and field teams supported.
Key Responsibilities
- Coordinate daily schedules and dispatch electricians for service calls, emergency work, and small electrical projects.
- Organize and prioritize technician workloads to maximize efficiency and ensure timely customer service.
- Monitor incoming service requests and adjust schedules as priorities change.
- Communicate with customers to schedule appointments, provide updates, and address service-related questions.
- Prepare, review, process, and send service invoices accurately and efficiently.
- Ensure completed work orders, technician notes, and required documentation are complete and accurate before invoicing.
- Track job progress, outstanding service calls, technician paperwork, and follow-ups.
- Coordinate with Project Managers, Estimators, Suppliers, and internal teams to support smooth project execution.
- Assist with purchasing, material coordination, and general administrative tasks as required.
- Maintain accurate customer, technician, and job records.
- Support continuous improvement of service processes and department organization.
Qualifications
- Experience in dispatching, scheduling, service coordination, or office administration.
- Previous invoicing or billing experience is considered an asset.
- Electrical, construction, HVAC, or skilled trades industry experience is a strong asset.
- Excellent organizational skills with the ability to manage multiple priorities.
- Strong attention to detail and accuracy in documentation and record keeping.
- Customer-focused with excellent communication and problem-solving abilities.
- Ability to work effectively in a fast-paced environment while adapting to changing priorities.
- Proficient with Microsoft Office and general computer applications.
- Experience using service management, scheduling, or dispatch software is considered an asset.
What We Offer
- Highly competitive compensation based on your experience and qualifications.
- A comprehensive employee benefits package.
- A Group RRSP matching program to support your future.
- Opportunities for professional growth and advancement within a rapidly growing company.
- A collaborative, team-oriented work environment within a growing organization.
PLEASE SUBMIT APPLICATIONS TO [email protected]
Note only those candidates selected for our pre-screen process will be contacted.
Jayden’s Mechanical welcomes applications from people with diverse needs. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Pay: $50,000.00-$65,000.00 per year
Benefits:
- Dental care
- On-site parking
- RRSP match
Work Location: In person
