HVAC Service Technician (Edmonton)
The HVAC Service Technician delivers preventive maintenance, repairs, troubleshooting, and commissioning services for commercial and institutional building mechanical systems. Working closely with clients and internal service teams, they ensure HVAC and refrigeration equipment operates safely, reliably, and efficiently. Success in this role means delivering exceptional customer service, maintaining high safety standards, and helping clients maximize the performance and lifespan of their building systems.
Why This Role Matters to Modern Niagara
Our HVAC Service Technicians are essential to maintaining the long-term performance of our clients' facilities. Their technical expertise, responsiveness, and commitment to quality help build trusted client relationships, support recurring service business, and reinforce Modern Niagara's reputation for safe, reliable, and professional service delivery.
Key Impact / Purpose
- Deliver safe, high-quality HVAC and refrigeration service, maintenance, and repair work that minimizes equipment downtime and supports reliable building operations.
- Build strong client relationships through exceptional customer service, technical expertise, and proactive communication.
- Support operational excellence by maintaining accurate service documentation, sharing technical knowledge, and contributing to continuous improvement initiatives.
Duties and Responsibilities
- Perform preventive maintenance, inspections, troubleshooting, repair, and installation of commercial HVAC, refrigeration, and mechanical systems.
- Diagnose equipment issues and complete repairs efficiently while maintaining high workmanship standards.
- Support equipment start-up and commissioning activities for new and existing building systems.
- Collaborate with service coordinators, supervisors, and fellow technicians to deliver timely, high-quality service.
- Maintain clear communication with clients regarding work performed, equipment conditions, and recommended corrective actions.
- Complete service reports, work orders, inspection forms, and other required documentation accurately and on time.
- Contribute to corporate knowledge-sharing initiatives by participating in the development and maintenance of tools, templates, and technical resources.
- Follow Modern Niagara's health and safety policies, procedures, and industry best practices at all times.
- Participate in the after-hours on-call rotation as required.
Must Haves
- Refrigeration and Air Conditioning Mechanic Certification with Interprovincial Red Seal.
- Valid Class 5 Driver's Licence with an acceptable five-year driver's abstract.
- Strong troubleshooting and problem-solving skills.
- Excellent verbal and written communication skills.
- Strong customer service focus and professionalism when working on client sites.
- Ability to work independently while collaborating effectively within a team environment.
- Strong organizational skills with the ability to manage multiple priorities.
- Willingness to participate in an after-hours on-call rotation.
Nice to Haves
- Gasfitter Class 1 Certification.
- OBT Level 1 or Level 2 Certification.
- Valid safety certifications including:
- First Aid
- WHMIS
- TDG
- Fall Protection
- Aerial Work Platform
- Previous experience servicing commercial and institutional HVAC systems.
- Working references.
This is a new position. This position is a unionized role through UA Local 488.
Modern Niagara offers a competitive total compensation package including:
- Defined Contribution Pension Plan with a generous employer contribution
- Flexible Health and Dental benefits with tiered options to meet the needs of you and your family
- An annual health spending account to support your overall wellness
- 24/7 confidential support through our Employee and Family Assistance Program with access to comprehensive resources and professional services
- A competitive vacation package with additional vacation granted throughout your tenure with the organization
- Employer Paid Parental Leave Top Up
- Annual Community Day dedicated to volunteering and giving back to the communities where we live and work
- Corporate Discounts through various vendors across Canada for programs such as fitness, mobile phones, travel, home and auto insurance and many others
Here at Modern Niagara, because we know our people are the best in the industry, we pride ourselves on providing a total compensation package that rewards employees for their hard work and supports employees and their families in their overall wellbeing.
About Modern Niagara
Who We Are
Modern Niagara helps building owners, managers, and general contractors meet the mechanical, electrical, integrated building technology, and building services needs of their buildings across Vancouver, Calgary, Edmonton, Toronto, Southwestern Ontario, and Ottawa. We are committed to having a positive and meaningful impact on Canada's infrastructure—and on the communities where we live, learn, work, and heal. **We build for life.**
Our Culture & Values
We value passion, initiative, determination, professionalism, and teamwork. Health and safety are embedded in everything we do, and our award-winning safety culture consistently performs well above industry standards.
Diversity, Equity & Inclusion at Modern Niagara
We are committed to building a diverse, equitable, and inclusive organization where everyone has access to opportunity, feels a sense of belonging, and can thrive. We actively work to remove barriers faced by members of equity-seeking groups (including women, Indigenous, Black, racialized, 2SLGBTQIA+ people, people with disabilities, and newcomers to Canada) in the construction industry. We encourage applications from candidates of all backgrounds and lived experiences and are committed to a barrier-free hiring process. If you require accommodation at any stage of the recruitment process, please contact us at [email protected] so we can make appropriate arrangements.
We appreciate every applicant's interest in joining Modern Niagara. Only those selected for an interview will be contacted
Pay: $22.61-$53.59 per hour
Work Location: In person
