Business Development Specialist
Guelph, ON
Full-Time | Monday-Friday | Day Shift | On-Site
Express Employment Professionals is conducting a confidential search for a Business Development Specialist on behalf of a growing manufacturing company in the Guelph area.
This is an exciting opportunity for a relationship-driven sales professional who enjoys managing accounts, growing customer partnerships, and identifying new business opportunities within an existing client base. You'll serve as the primary point of contact for a portfolio of customers while working cross-functionally to ensure a seamless customer experience and continued account growth.
Key Responsibilities
Account Management & Business Development
- Manage and grow a portfolio of customer accounts.
- Build strong, long-term relationships through proactive communication and account management.
- Identify opportunities to upsell and cross-sell products and services.
- Drive customer retention and support long-term revenue growth.
- Act as the primary point of contact for assigned accounts.
Sales & Order Management
- Manage customer orders from initial inquiry through completion.
- Monitor order progress and communicate updates proactively.
- Resolve customer concerns quickly while maintaining strong business relationships.
- Maintain accurate customer records and sales activity within the CRM system.
Collaboration & Performance
- Partner with graphics, production, logistics, and accounting teams to deliver an exceptional customer experience.
- Track account performance, customer feedback, and sales activity.
- Support continuous improvement initiatives to strengthen customer relationships and business growth.
Qualifications
- Minimum 3 years of experience in account management, inside sales, business development, or client success.
- Bachelor's degree in Business, Marketing, Communications, or a related field is preferred; equivalent experience will be considered.
- Proven ability to build and maintain strong customer relationships while identifying growth opportunities.
- Strong communication, negotiation, and relationship management skills.
- Excellent organizational and time management abilities.
- Experience using CRM software and Microsoft Office Suite.
- Manufacturing or distribution experience is considered an asset.
What Our Client Offers
- Full-time position.
- Monday to Friday day shift.
- Competitive salary of $55,000–$65,000 per year.
- Collaborative and growth-focused team environment.
- Opportunity to build long-term customer partnerships and contribute to business growth.
- Career advancement opportunities with a growing organization.
How to Apply:
Interested candidates are encouraged to apply through Express Employment Professionals Guelph. Apply online or call 519-821-4275 or email resume to [email protected]
Express Employment Professionals (Guelph) is a licensed Temporary Help Agency operating in full compliance with the Ontario Employment Standards Act, Pay Transparency requirements (effective January 1, 2026), the Ontario Human Rights Code, and all applicable Temporary Help Agency regulations. We welcome applications from all qualified candidates and do not require Canadian experience. Applicants are advised that artificial intelligence tools may be used to support initial screening, assessment, or selection processes. Express Employment Professionals provides reasonable accommodation throughout the recruitment process upon request. This job posting and any associated applicant information will be retained for a period of three (3) years in accordance with provincial regulations.
Pay: $55,000.00-$65,000.00 per year
Work Location: In person
