Job Overview
We are seeking a friendly and efficient Front End Associate to join our team in providing exceptional guest experiences. This role involves engaging with customers, managing transactions, and ensuring smooth operations at the front counter. The ideal candidate will have a strong background in customer service, food industry experience, and excellent time management skills. This position offers an opportunity to develop hospitality skills and contribute to a welcoming environment for our guests.
Duties
- Greet guests warmly and provide attentive customer service to enhance their experience
- Operate POS systems, including Micros POS, for accurate order processing and cash handling
- Manage cashiering responsibilities, including processing payments and giving change
- Assist with food handling, preparation, and sanitation to ensure food safety standards are met
- Upsell menu items and promote specials to increase sales opportunities
- Maintain cleanliness and organization of the front counter area
- Support guest services by addressing inquiries and resolving issues promptly
- Manage time effectively during busy periods to ensure efficient service delivery
- Follow food safety protocols and sanitation procedures consistently
- Collaborate with kitchen staff to coordinate food orders and service flow
Skills
- Experience with POS systems, particularly Micros POS, is preferred
- Strong customer service skills with a friendly demeanor
- Knowledge of food handling, safety standards, and sanitation practices
- Previous restaurant or food industry experience is highly desirable
- Ability to perform basic math accurately for cash handling and transactions
- Excellent time management skills to handle high-volume periods efficiently
- Experience in food preparation, serving, or hospitality environments is a plus
- Effective communication skills for guest interactions and team coordination
- Ability to upsell menu items confidently to enhance guest satisfaction and sales performance
This role is essential in creating a positive dining environment through excellent service, efficient operations, and attention to detail. We welcome motivated individuals eager to grow within the hospitality industry.
Job Types: Full-time, Part-time, Permanent, Internship / Co-op
Benefits:
- Discounted or free food
- Flexible schedule
- Store discount
Work Location: In person
