Job Summary
We are seeking a highly organized and customer-focused Front Desk Clerk to join our team. The ideal candidate will serve as the first point of contact for visitors and clients, providing exceptional customer service and administrative support. This role requires strong communication skills, proficiency with office software, and the ability to manage multiple tasks efficiently in a fast-paced environment. Experience in medical or dental office settings is a plus, but not required.
Duties
- Greet visitors and clients professionally, ensuring a welcoming environment
- Manage multi-line phone systems, directing calls appropriately and taking detailed messages
- Schedule appointments and maintain calendars using Microsoft Office and Google Workspace tools
- Perform data entry tasks accurately using QuickBooks and other bookkeeping software
- Handle filing, record keeping, and document management with attention to detail
- Assist with administrative tasks such as proofreading, document preparation, and correspondence
- Support customer service efforts by addressing inquiries promptly and courteously
- Maintain cleanliness and organization of the front desk area
- Support office staff with clerical duties including typing, filing, and basic bookkeeping tasks
Skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
- Strong computer skills with experience in data entry and clerical work
- Familiarity with QuickBooks or similar bookkeeping software is preferred
- Excellent phone etiquette and experience managing multi-line phone systems
- Strong organizational skills with the ability to prioritize tasks effectively
- Attention to detail for proofreading and document accuracy
- Previous office experience, especially in medical or dental settings, is advantageous
- Customer service skills with a friendly and professional demeanor
- Ability to handle multiple responsibilities efficiently in a fast-paced environment
- Basic knowledge of front desk operations, including filing systems and administrative procedures
This position offers an opportunity to be an integral part of our administrative team while developing valuable skills in office management and customer support.
Pay: $17.85-$27.04 per hour
Work Location: In person
