About us
Timberstone Distribution
Timberstone is a wholesale distributor of exterior and interior building products across Western Canada. We are privately owned company located in 6 locations Winnipeg, Regina, Saskatoon, Calgary, Edmonton and Kelowna.
Timberstone Distribution is currently looking for an energetic, team orientated, & customer service driven Purchaser. We offer great benefits, competitive wages, a safe working environment, training and a fun atmosphere. Join the Timberstone family today!
We are looking to hire an enthusiastic and driven outside sales representative to generate leads and drive sales. The outside sales representative's responsibilities include submitting regular sales reports to management, informing potential and existing customers of product features and benefits, and resolving customer complaints. You should also be able to create as well as present persuasive sales proposals to customers to encourage sales and repeat business.
To be successful as an outside sales representative, you should be persuasive and have excellent negotiation skills. Ultimately, an exceptional outside sales representative should be able to demonstrate effective communication and customer service skills to continually meet or exceed sales targets.
Timberstone Distribution is currently looking for an energetic, team orientated, & customer service driven order desk and inside sales specialist. We offer great benefits, competitive wages, a safe working environment, training and a fun atmosphere. Join the Timberstone family today!
Job Responsibilities
- Receive customer orders daily via in person, email, and phone
- Verify customer information on each order when received against company database to confirm all contact information is correct; update database where necessary
- Verify order information is correct on each order when received and that all merchandise purchased is in stock and priced correctly
- Contact customer directly on each order when received if there are questions regarding customer information or discrepancies between customer information on the order and the company database
- Contact customer directly on each order when received if there is an issue with the order, such as merchandise pricing difference, shipping delays or other concerns
- Enter order into fulfillment system for processing, including packaging and shipping preparation; verify order is correct prior to shipment
- Notify customer when order is received and shipped using the customer’s preferred contact method on each order received
- Answer customer service line and field customer questions and complaints if necessary
- Work in show room and assist customers with there product selections
- Work with customers on design and color selections
- Work directly with the outside’s sales team
Job Skills and Qualifications
Reqiured:
- High school diploma or equivalent
- Excellent written and verbal communication skills
- Ability to communicate professionally with customers
- Willingness to participate in on-the-job training
- Customer service experience
- Team orientated
Preferred:
- Order desk experience
- Proficient in Microsoft Office and database applications
- Building materials knowledge in either exterior or interior product lines
Work remotely
Job Types: Full-time, Permanent
Pay: $50,549.00-$69,094.00 per year
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care
Experience:
- Sales: 1 year (preferred)
Work Location: In person
