Overview
We are seeking a detail-oriented and organized Administrative Assistant to support our office operations. The ideal candidate will possess strong clerical and customer service skills, with experience in office management, This position involves answering incoming calls, communicating with customers, scheduling appointments, and maintaining accurate records in our CRM system data entry. This role offers an opportunity to contribute to a professional environment where efficiency and excellent communication are valued.
Duties
- Manage front desk responsibilities, including greeting visitors and answering multi-line phone systems with professional phone etiquette
- Perform data entry tasks accurately using Microsoft Office and Google Workspace applications
- Maintain organized filing systems, both physical and electronic, ensuring easy retrieval of documents
- Support customer service efforts by providing timely assistance and support to clients and staff
- Schedule appointments, manage calendars, and coordinate meetings efficiently.
Key Responsibilities:
- Answer and manage incoming phone calls
- Call customers for appointment scheduling and follow-ups
- Schedule and track daily appointments
- Update and maintain customer records in the CRM system
- Coordinate schedules and assist with general office tasks
- Provide excellent customer service
Qualifications:
- Previous administrative, or customer service experience preferred
- Experience using CRM software
- Strong phone and communication skills
- Organized with good attention to detail
- Basic computer skills (email, scheduling systems, CRM)
- Excellent organizational skills with keen attention to detail
- Strong data entry skills with high accuracy and typing speed
- Exceptional customer service abilities and professional phone etiquette
- Ability to multitask effectively in a fast-paced environment
- Familiarity with front desk operations, filing systems, and multi-line phone systems
Job Types: Full-time, Permanent
Work Location: In person
Pay: $18.50-$24.50 per hour
Benefits:
- Dental care
- Extended health care
Work Location: In person
