Job Summary
We are seeking a dynamic and experienced Assistant Manager to support the daily operations of our pizza store. The ideal candidate will demonstrate strong leadership, excellent communication skills, and a comprehensive understanding of retail management. This role involves supervising staff, managing sales processes, overseeing merchandising, and ensuring exceptional customer service. The Assistant Manager will play a vital part in driving sales, maintaining store standards, and fostering a positive shopping environment.
Responsibilities
- Assist in overseeing daily store operations to ensure smooth functioning and achievement of sales goals.
- Supervise and motivate team members, including recruiting, training, and developing staff to enhance performance.
- Manage payroll, scheduling, and time management to optimize staffing levels.
- Handle customer service issues with professionalism, including phone etiquette and conflict resolution.
- Oversee merchandising strategies, pricing, and store presentation to maximize sales potential.
- Utilize POS systems for sales transactions, cash handling, and bookkeeping accuracy.
- Coordinate purchasing and inventory management to maintain stock levels and reduce shrinkage.
- Implement marketing initiatives to attract new customers and retain existing ones.
- Conduct interviews and participate in hiring processes to build a strong team.
- Monitor store budgets and assist with financial planning through budgeting and sales management experience.
- Ensure compliance with company policies, safety standards, and operational procedures.
- Support leadership in executing promotional events and store marketing campaigns.
Qualifications
- Proven experience in retail management or sales management roles with supervisory responsibilities.
- Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
- Excellent communication skills; bilingual or multilingual abilities are a plus.
- Proficiency in POS systems, cashiering, bookkeeping, and basic math skills.
- Experience with merchandising, pricing strategies, and inventory control.
- Demonstrated leadership capabilities with team management experience; supervising experience is essential.
- Knowledge of recruiting, interviewing, training & development processes.
- Ability to handle cash handling duties accurately and responsibly.
- Strong customer service orientation with professional phone etiquette.
- Skills in marketing, promotional planning, and store presentation techniques.
- Competency in administrative tasks such as budgeting, organizational skills, and time management.
This position offers an opportunity for growth within our organization for candidates who demonstrate leadership potential and a passion for retail excellence.
Pay: $17.60 per hour
Benefits:
Work Location: In person
