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Accounts Payable Team Lead

Détails du poste

Overall Service Delivery & Team leadership

Supervise, train, and coach a small team to achieve high performance.
Review and monitor the team’s performance and operations to ensure SLAs are met.
Foster strong relationships and collaboration across Business units/other functions
Act as change champion for SSC to drive company culture and initiatives.
Ensure timely and accurate delivery of services across AP, expenses, and master data.
Monitor and report on KPIs and SLAs; drive continuous improvements and automation.
Maintain SOPs, process flows, and training documentation.
Implement and monitor controls, bring forth risks and opportunities
Produce reports for Period Close, Audits, KPI, and Ad-hoc requests.
Perform month-end close activities and various reporting with commentaries.
Step in as team’s backup to ensure SLA and Deliverables are met.
Manage escalations and maintain strong relationships with stakeholders.

Accounts Payable & Payments

Manage invoice processing, review and approve payment runs, and resolve payment issues.
Validate documentation for accuracy and completeness; resolve discrepancies.
Perform and monitor employee expense payments and Audits.

Vendor Master Data Management

Maintain and Administer vendor and customer master data in Oracle Fusion Cloud ERP.
Collaborate with Procurement, Vendors and Finance for accurate onboarding and updates.

Special Projects

Education

Bachelor’s degree in accounting, Business Administration, or related disciplines
AP related Certifications such as:
- APS – Accounts Payable Specialist

Work Experience

5+ years of experience in Accounts Payable and Vendor Master Data in high volume environment.
2+ years in a team leader or supervisory role
Responsible for Managing KPIs, Coaching staff, and Ensuring SLA compliance
Hands-on experience with Oracle Fusion Cloud ERP
Experience in supporting ERP rollouts and shared services transitions
Experience working with intake workflow platforms, (e.g. Service Now)
Manage service delivery across multiple regions and business units
Proven experience working successfully in a SSC or similar global model.

Skills & Competencies

Proven ability to lead a small team, be resourceful and work independently
Ability to thrive and adapt quickly in an evolving and changing environment.
Capable of presenting insights and recommendations to senior leadership
Strong systems oriented and technology proficiency (e.g. Oracle Fusion, BI tools, AI, ServiceNow)
Effective collaboration across cross-functional teams
Demonstrated success in driving efficiency projects, implementing SOPs, and leveraging automation tools (e.g. OCR, RPA).
Advanced proficiency in Microsoft Office (Excel, PowerPoint)
Skilled in process analysis, root cause analysis, and solutions implementation
Excellent time management, planning, and prioritization skills
Strong customer service orientation
Effective verbal and written communication, and interpersonal skills
Strong analytical and problem-solving capabilities
High level of self drive and commitment to achieving high performance
Understanding of internal controls, SOX compliance, and audit support.
Ability to enforce policy compliance for expenses and payments
Strong skills in data integrity, vendor master data management, and reporting.
Ability to analyze AP metrics, identify trends, and support decision-making.
Strong understanding of Automated Procure-to-Pay (P2P) (Vendor set up to Payments and reconciliations)

Additional Details

Must be flexible and able to travel internationally - as needed.
Must be willing to work flexible hours to support projects and other time zones as needed.
Office location is Vaughan, Ontario.

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