Shop Makers is home for Handmade and Local in Canada!
This is an exciting opportunity to join the growing team at Shop Makers! Be a part of our unique retail model where local artisans rent a shelf space in our stores, and in exchange, they keep 100% of their sales! If you’re passionate about shopping local, you’ve come to the right place.
Shop Makers is looking for Sales Associates in Ottawa! We are looking for applicants who value what we value – a memorable customer experience and community connections. This is an opportunity for you to take on exciting responsibilities, build on your already strong skill set and help us achieve our goals.
Our goal is to foster an inclusive, equal-opportunity workplace representative of our diverse customers and makers. We believe that employing people with different backgrounds, perspectives, and skills not only creates a better employee experience, but makes for a more successful organization.
PLEASE INCLUDE A PERSONAL MESSAGE AS TO WHY YOU ARE INTERESTED IN THE JOB! THANK YOU.
WHO WE ARE LOOKING FOR:
- Enthusiastic, friendly, creative, and passionate about customer service
- Energized by a fast-paced workplace
- Enjoy taking initiative and working independently
- Highly dependable
- Reliable means of transportation to our Bayshore mall location
- Inspired to create meaningful connections with customers, makers and the community
RESPONSIBILITIES AND DUTIES:
Vendor Support
- Assisting our Makers with merchandising, move ins / outs, providing feedback & support in person and via email, and helping them succeed!
- Assisting the management team with recruitment and onboarding of new makers.
- Assisting new makers during their move in, and data entry/updates to keep track of all makers in store.
Customer Service
- Welcoming, engaging and connecting with our customers in-store and by email.
- Learning about makers’ products and sharing your expertise with customers.
- Resolving issues effectively at store level in a timely and positive manner.
- Staying current, understanding and communicating Shop Makers’ customer and vendor policies as well as the wide range of services and events offered.
- Managing and monitoring the floor for customer support, loss prevention, etc.
Sales Management
- Processing point of sale transactions quickly and accurately.
- Understanding our daily/monthly/annual sales targets and contributing to your store’s success to hit your targets.
- Ensuring the store is visually appealing and fulfills company standards through product presentation, replenishment, store housekeeping, store maintenance and visual displays.
People Support
- Staying current on communications that are coming through at all team levels, and keeping the rest of your team informed.
- Training new team members as they are onboarded.
- Occasional project work for high performing employees.
RETAIL SALES SKILLS AND QUALIFICATIONS:
- Knowledge of customer service principles and processes
- 1+ year experience in sales, retail, or customer service environments
- Business administration proficiency a plus
- Experience in team leadership & facilitation of work
PERKS
- Easy going and positive work environment
- Pay $20.00/hour
FLEXIBLE SCHEDULE PROVIDED
SOUND LIKE YOU? APPLY NOW! Please submit your resume and cover letter to [email protected]
We want to get to know you better, tell us a little bit about yourself! What do you like to do for fun, what are your passions, what about Shop Makers interests you? Feel free to check out our website at shopmakers.ca and our Instagram @shopmakers.ca
We’d like to thank everyone who applies, we hire based on qualifications, merit and business needs. We strive to develop, retain, and celebrate our teammates.
Note: if you require assistance or accommodation please let us know.
Makers offers a culture that fosters inclusion and respect. We are committed to providing accessible employment practices, in compliance with the AODA. Requests for accommodation can be made at any stage of the recruitment process, applicants are asked to make their needs/requirements known.
Job Types: Part-time, Casual
Pay: $20.00 per hour
Ability to commute/relocate:
- Ottawa, ON K2B 8C1: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you legally entitled to work in Canada?
Experience:
- Retail sales: 1 year (preferred)
Work Location: In person
