Job description:
Position Overview
We are looking for a motivated operations assistant to support our dispatch and logistics team. This is an excellent for someone looking to build a career in transportation and logistics.
Key Responsibilities
- Assist senior dispatchers with daily dispatch operations
- Track and trace company drivers and shipments
- Communicate load details, pickup, and delivery instructions to drivers
- Update dispatch systems with accurate load and driver information
- Respond to driver and customer inquiries in a professional manner
- Manage ACI eManifest submissions, ensure customs compliance for Canada–U.S. shipments, coordinate with brokers and drivers, and handle trucking office administrative tasks.
- Assist with documentation, billing support, and data entry
- Report delays, issues, or exceptions to senior dispatch staff
- Perform other administrative and operational tasks as required
Qualifications
- Previous dispatch or logistics experience is an asset but not required
- Strong communication and organizational skills
- Ability to multitask and work in a fast-paced environment
- Computer skills (Microsoft Office, email, data entry)
- Willingness to learn and grow within the company
- Positive attitude and strong work ethic
- Strong typing speed and accuracy
- Fluent in English (spoken and written)
- Additional languages (Punjabi, Hindi, French) are an asset
- Punctuality is mandatory — attendance and reliability are non-negotiable
- Previous experience in a trucking or logistics office with knowledge of ACI eManifest filings, customs clearance procedures, and cross-border shipping operations as an asset.
What We Offer
- Training and hands-on learning
- Opportunity for career growth into Dispatcher and Senior Dispatcher roles
- Stable, team-oriented work environment
- Willingness to train the right candidate with a strong work ethic
Job Types: Full-time, Permanent
Pay: $17.50-$20.00 per hour
Benefits:
- Dental care
- Extended health care
Work Location: In person
