Montreal, QC · On-site (5 days/week) · Full-time
Compensation: CAD 80,000–150,000 base + competitive equity
A venture-backed consumer health hardware company (Series A, founded 2019, ~25-person team) building a first-of-its-kind at-home biomarker monitoring platform that turns physiological signals into measurable, trackable data via a mobile app. The company ships a regulated physical product direct-to-consumer across Canada and the US and is scaling quickly.
Own everything between the company's suppliers and its customers' doorsteps — sourcing, procurement, inventory, logistics, and order fulfillment — including the complexity of Canada-to-US cross-border shipping and customs. This is an individual contributor role today, with a clear pathway to build and lead the full operations function over time, reporting directly to the founder.
What you'll be doing
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Own the end-to-end supply chain: vendor selection, qualification, audits, long-term relationship management, and backup sourcing for all critical components
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Eliminate cross-border delays and customs friction in Canada-to-US shipping, managing carrier selection, 3PL relationships, and importer-of-record structures
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Build and roll out inventory-tracking and procurement-planning systems that give leadership real-time visibility into inventory levels, landed costs, and order status
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Drive COGS reduction through vendor negotiations, alternative sourcing, and process improvements as order volume scales
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Own the interface between supply chain and manufacturing on materials planning and production scheduling
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Set performance standards and accountability for suppliers, freight forwarders, 3PLs, and carriers
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3 to 7 years supply chain and fulfillment ownership (physical product)
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Cross-border Canada-to-US shipping and customs experience
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Regulated consumer product background (health, food, skincare, or diagnostics)
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Startup or high-agility environment, builds from scratch
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Montreal in-person, 5 days per week (startup hours)
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Engineering or technical background a strong plus
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Startup experience in a scaling physical product company
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D2C experience in a regulated or quasi-regulated space
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Engineering or technical background paired with supply chain experience
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Demonstrated company values alignment: grit, openness, purpose, ownership, and first-principles thinking
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Early-stage experience at a consumer health wearable or adjacent hardware company
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Frequent short tenures without a logical explanation
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Only large-organization experience with no startup exposure
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Focused on title or status rather than the work
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Rigid experience mindset, applies past patterns without questioning them
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Sole owner of the full supply chain and fulfillment function, building systems from scratch with no inherited playbook
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Individual contributor role today with a clear pathway to Head of Operations as the company scales
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Regulated consumer-health hardware at a scaling Series A stage, where supply chain is a core competitive lever
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Strong benefits: private medical & dental, EAP, Group RRSP (no vesting), spa access, flexible hours, and in-office meals
