Regent Signs is a small, family-run business that manufactures and installs signage in Edmonton and area. We believe that you should enjoy what you’re doing; our owners and staff work hard together to achieve our company goals and have fun along the way!
We are currently looking for a Client Service Specialist to join our team.
Duties include:
-Greeting and assisting walk in clients
-Answering phones and directing calls to appropriate personal
- Responding to incoming customer queries regarding our products and sign service
-Entering any necessary data for sign installs and assigning driver runs for daily sign installation
-Office liaison for Sign installers out in the field
-Managing client experience by addressing concerns/issues, listening to complaints and troubleshooting problems
-Calming irate customers and attempting to de-escalate situations by providing workable alternatives that satisfy the customer and help to retain them
-Promoting and educating customers on how to use our database
You should apply if you are someone who:
-Can multitask, stay organized, and prioritize
-Has a good memory and attention to detail
-Enjoys customer service
-Wants to work in a team environment
-Is proficient with computers and typing
Our ideal candidate is hard working, willing to learn and take on new challenges, fits in with our team and company culture, and looking to make a long-term commitment to a growing business. If that sounds like you, contact us!
Your work hours are 9:00am - 1:00pm Monday to Friday
At Regent Signs, we believe in working together to provide our customers with quality products and great experiences (and to cover Edmonton with our signs!) We're always excited to see the results of our hard work all over the city and beyond. If you are looking for a fun and dynamic work environment and want to join our team, get in touch!
We look forward to hearing from you and meeting you soon!
Job Types: Permanent, Part-time
Salary: $17.00-$19.00 per hour
Schedule:
- 4 hour shift
- Monday to Friday
Experience:
- Customer service: 1 year (preferred)
Work Location: In person
Pay: $17.00-$19.00 per hour
Expected hours: 20.0 – 25.0 per week
Additional pay:
Schedule:
Ability to commute/relocate:
- Edmonton, AB T6B 0A9: reliably commute or plan to relocate before starting work (required)
Application question(s):
- How soon are you available?
- What is your wage expectation?
- Please list any relevant skills or experience you have in this type of role?
Experience:
- Customer service: 1 year (preferred)
Language:
Work Location: In person
