Overview
We are a general dental office in the town of Hope. We invite qualified individuals to consider joining our dynamic dental team as a Dental Receptionist and become one of the welcoming faces of our practice. Your organizational skills and friendly demeanor will help coordinate appointments, manage patient records, and support the overall efficiency of our dental office.
Responsibilities
- Greet patients warmly and professionally, creating a welcoming atmosphere
- Schedule, confirm, and reschedule patient appointments using dental practice management software such as Dentrix or Dentally
- Manage multi-line phone systems to answer inquiries, direct calls, and handle appointment requests efficiently
- Verify patient insurance information and process billing using electronic medical records systems
- Maintain accurate patient records, update medical and dental histories, and ensure confidentiality
- Assist with front desk duties including check-in/check-out procedures and collecting payments
- Coordinate with dental staff to ensure smooth daily operations and timely patient flow
Experience
- Very good command of English language is an absolute must.
- Prior experience working as a dental receptionist or in a medical office setting is highly preferred
- Familiarity with dental practice management software such as Dentrix and Dentally is a strong advantage.
- Knowledge of medical terminology relevant to dental care enhances communication with staff and patients
- Proven ability to handle multi-line phone systems and manage busy front desk environments with professionalism
- Strong organizational skills with attention to detail in managing electronic medical records and appointment scheduling
- Previous experience in office administration or customer service roles demonstrates excellent communication and multitasking abilities
This role is perfect for motivated individuals eager to thrive in a supportive healthcare setting. If you’re passionate about delivering exceptional patient service and possess the necessary skills, we invite you to join our team.
Pay: $28.00-$35.00 per hour
Benefits:
- Company events
- Dental care
- Flexible schedule
- On-site parking
Work Location: In person
