About Us:
Welcome to The Offy, a modern European bistro where classic flavours meet contemporary flair. Located in the heart of District 1881 in downtown Chilliwack, we bring a fresh take on European dining, balancing rustic charm with refined touches. Our menu is crafted with quality ingredients, our cocktail program is carefully curated, and our service is warm, knowledgeable, and attentive.
At The Offy, we're passionate about creating memorable experiences for every guest, whether they're joining us for a casual drink at the bar, brunch on our patio on a sunny day, or a full-course evening meal.
Position Summary:
The Front of House Supervisor works closely with the General Manager and the Executive Chef to oversee daily operations, maintain exceptional service standards, and support the development of our team. This role requires strong leadership, a guest-first mindset, and the ability to balance operational excellence with a people-focused approach.
Key Responsibilities:
- Support the General Manager and Executive Chef in all aspects of restaurant operations, including service standards, team management, and financial targets.
- Help lead and inspire front-of-house and back-of-house teams to deliver outstanding guest experiences.
- Assist with onboarding, and training staff to uphold performance and service expectations.
- Monitor daily service, stepping in as needed to resolve guest concerns or operational challenges.
- Participate in scheduling, inventory control, and ordering to ensure cost efficiency and smooth operations.
- Maintain compliance with health, safety, and licensing regulations.
- Foster a positive, collaborative, and motivated workplace culture.
Qualifications:
- Minimum 5 years service experience in a high-volume restaurant or hospitality setting.
- Strong communication, organizational, and problem-solving skills.
- Proven ability to lead and inspire a diverse team.
- Solid understanding of restaurant and service operations and the ability to understand financials, including budgeting, cost control, and inventory management.
- Flexible schedule with availability for evenings, weekends, and holidays as needed.
What We Offer:
- Competitive salary and tips.
- Opportunities for career growth and development.
- A collaborative and supportive leadership team.
- Staff discounts
If you’re a natural leader who thrives in a fast-paced environment and is passionate about hospitality, we’d love to hear from you.
Job Type: Full-time
Pay: From $45,000.00 per year
Work Location: In person
