We are seeking a versatile Customer Service & Sales Administration Representative to join our team in Beaverton. This dual-focused role blends high-level client support with essential administrative backend work. You will manage customer inquiries and streamline our sales pipeline processes. Working closely with our Service / Customer Service Coordinator, you will ensure both our clients and internal sales workflows operate smoothly.
What You'll Do:
- Answer incoming calls and respond to customer inquiries
- Schedule maintenance & service appointments
- Provide product information and troubleshooting assistance to customers
- Process orders, returns, and service requests
- Resolve customer concerns with empathy and professionalism
- Greet & assist customers entering our workplace
- Collaborate with our service and sales teams to ensure customer satisfaction
- Insure all steps are completed in the sales admin process
What We're Looking For:
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and a positive attitude
- Ability to multitask in a fast-paced environment
- Eagerness to learn and grow within the company
- Basic computer skills
- Prior customer service & Sales administration experience is preferred but not required
Why Join Our Team?
Dedication & Performance: This role features a structured path for career advancement directly tied to your drive, performance, and commitment to the team.
Comprehensive Training: You’ll receive hands-on training to master your role and develop new skills.
Competitive Benefits: Including healthcare, paid time off, and more.
Team Environment: Be part of a company that values respect, teamwork, and honesty.
Interested candidates are encouraged to apply.
We are committed to employing a diverse workforce and encourage all qualified individuals to apply. Only those selected for an interview will be contacted.
Our client is committed to accessibility for all Ontarians. Please advise us if you have any accommodation requirements during the recruitment process.
No Agencies Please.
Pay: $18.00-$22.00 per hour
Benefits:
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Vision care
Ability to commute/relocate:
- Beaverton, ON: reliably commute or plan to relocate before starting work (required)
Work Location: In person
