Job Overview
We are seeking an experienced and dynamic Restaurant General Manager to oversee daily operations at our bustling restaurant. The ideal candidate will demonstrate strong leadership skills, a passion for food service, and a commitment to delivering exceptional customer experiences. This role requires a comprehensive understanding of restaurant management, food safety standards, and team supervision to ensure smooth and profitable operations.
Duties
- Manage all aspects of restaurant operations, including staffing, inventory, and customer service
- Handling of hiring and training of all future management, front of house and heart of house employees.
- Must be hardworking individual and prepared to be very involved on the floor of the restaurant, in the community and be able to work in a teams setting.
- Committed to being a leader and not a boss, lead the charge, teach by delegating and educating.
- Restaurant General Manager has a focus with the Front of House and Heart of House (Kitchen) operations
- Supervise and train staff in food preparation, cooking, serving, and food handling procedures
- Oversee food safety compliance and ensure adherence to health regulations
- Handle cash transactions and POS operations using POSitouch.
- Recruit, interview, and onboard new team members with a focus on hospitality and food industry standards
- Monitor restaurant performance metrics and implement strategies for continuous improvement
- Ensure high standards of customer service are maintained at all times
- Coordinate kitchen activities with kitchen staff to ensure timely food delivery and quality control
- Manage restaurant cleanliness, safety protocols, and overall facility maintenance
- Lead team management efforts by motivating staff, conducting performance reviews, and fostering a positive work environment
Skills
- Proven experience in restaurant management or food service leadership roles
- Strong supervisory experience with team management capabilities
- Excellent customer service skills with a focus on hospitality excellence
- Proficiency in food preparation, cooking techniques, and food safety standards
- Familiarity with POS systems, particularly POSitouch
- Effective cash handling and financial management skills
- Ability to oversee food handling procedures and ensure compliance with health regulations
- Leadership qualities with the ability to motivate and develop staff members
- Experience in interviewing candidates and building strong teams in a restaurant setting
- Knowledge of the food industry trends, kitchen operations, and restaurant experience including hotel or barista experience is a plus
This position offers group insurance benefits, bonus structures for performance, and more. We will cater a package to suit the needs of the canadidate.
Must be able to work mornings, nights, evenings, weekends, and holidays.
Boston Pizza Markham has a lot to offer our new General Manager, expectations are high and high performance candidates will only be considered, we cannot wait to meet you!
This position offers an exciting opportunity for a dedicated professional to lead a vibrant team while ensuring operational excellence. We value leadership, professionalism, and a passion for delivering memorable dining experiences.
Job Types: Full-time, Permanent
Pay: $60,000.00-$70,000.00 per year
Benefits:
- Dental care
- Discounted or free food
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- Store discount
- Vision care
Application question(s):
- Are you located in Markham, or within 10KM of the location? (7680 Markham Road)
Experience:
- Dining Restaurant General Manager: 2 years (required)
Language:
Licence/Certification:
- Smart Serve (required)
- Food Handler Certification (required)
Work Location: In person
