AMENDMENT: Branch name included.
Are you an I&IT professional ready for a challenge? Consider this exciting opportunity with the Ministry of Public and Business Service Delivery and Procurement, Health Services I&IT Cluster.
Elevate your career and join a pioneering team dedicated to reshaping the technological landscape of Emergency Health Services, Public Safety, and Mission Critical systems. We are seeking an individual with a robust blend of knowledge and innovation in the realm of IT and system development.
Opportunity Highlights:
- Be at the Forefront of Technology: Bring your expertise in server computer system technologies, alongside comprehensive understanding of Windows, Linux, and Unix operating systems.
- Advanced Infrastructure Knowledge: Dive into server and storage systems, networking, SAN, data backup, recovery, and ensure robust system/server monitoring, audit, and security applications.
- Virtualization Mastery: Lead initiatives in virtualized computing environments leveraging VMWare, Hyper-V, Citrix, and other forefront technologies.
- Directory and Network Services: Shape the future of network infrastructure with your expertise in creating Active Directory and DDI solutions (DNS, DHCP, IPAM), integrating seamlessly with existing systems.
- Cloud Computing Innovator: Navigate the expansive cloud technologies landscape, including IaaS, PaaS, and SaaS, to deliver scalable and flexible server solutions.
- Mission-Critical Expertise: Apply your understanding of the business operations in Emergency Health Services and Public Safety to develop server solutions that meet and exceed critical operational standards.
- Testing and Implementation: Craft and execute meticulous testing procedures, conducting thorough acceptance testing to ensure flawless system performance.
Join our team and contribute to a vital sector while advancing your technical expertise. We provide a collaborative and innovative atmosphere where your contributions will directly impact the safety and efficiency of essential services. If you're ready to take on challenging projects and make significant contributions to public safety and mission-critical systems, we invite you to apply and make a difference in a role where technology meets urgency and precision.
In this role, you will:
- Design, develop, test, implement and oversee IT systems
- Collect and analyze data to identify areas for improvement within an organization's IT infrastructure
- Review existing IT systems and internal processes
- Develop quality assurance procedures and tests for the development and improvement of new and existing systems
- Perform preventive maintenance tasks on computer systems.
- Develop quality assurance procedures and tests for the development and improvement of new and existing systems
- Provide leadership and conduct review of client requests for IT infrastructure solution in data centers across the province and assess/determine the priority/complexity of all infrastructure build integration project work
- Assist clients with determining information technology solutions to resolve their business problems
- Provide technical leadership in the evaluation of the latest releases of software and hardware to determine applicability to ongoing maintenance projects and in current or future applications, and in the planning, designing and development of options to meet client business requirements
- Conduct feasibility studies into new areas of technology and make recommendations
- Provide advice/expertise in acquisition or development of software and hardware
- Coordinate services and/or consult with vendors and IT support specialists
- Prepare RFPs, conduct product tendering, evaluation, selection and acquisition, and negotiate servicing/acquisition contracts
- Provide leadership and expertise in the planning, coordinating and implementing of new hardware and software
- Provide guidance and leadership to other staff/team members and provide training
Please note: You may be required to work on-call, stand-by, call-back, or after-hours work arrangements.
- You have a valid driver's licence with the ability to travel to various office locations.
You have demonstrated:
- Proven experience managing progressive infrastructure operations in enterprise or public-sector environments
Windows Infrastructure
- Expert-level administration of Windows Server 2019/2022, including clustering, storage, and role-based services at enterprise scale (400+ hosts).
- Active Directory design and management — multi-domain forests, Group Policy, DNS/DHCP/IPAM (e.g., Infoblox), and secure authentication.
- Strong understanding of Windows networking fundamentals: TCP/IP stack, DNS, routing, and NIC teaming.
- Proven hands-on experience with KACE for automated patching, compliance, and software deployment.
- Performance tuning, capacity management, and proactive issue resolution in production environments.
- PowerShell scripting for automation, reporting, and configuration control.
Virtualization & High Availability
- Advanced experience with VMware vSphere and/or Nutanix AHV environments supporting 700+ VMs.
- Expertise in HCI platforms (Nutanix, Cisco HyperFlex) and virtual infrastructure lifecycle operations.
- Proficiency in backup, DR replication, snapshot management, and HA operations.
- Familiarity with vCenter, Nutanix Prism, and enterprise monitoring/logging systems.
Linux Systems
- Working knowledge of RHEL / Ubuntu system administration in mixed Windows-Linux environments.
- Ability to perform patching, basic service management, and connectivity troubleshooting.
- Understanding of Linux networking fundamentals and integration with Active Directory / Kerberos.
- Shell scripting for basic operational tasks and log analysis.
Data Center Operations
- Knowledge of server lifecycle, hardware builds, and preventive maintenance practices.
- Awareness of power, cooling, and structured cabling in enterprise data center environments.
- Adherence to ITIL-aligned change, incident, and configuration management standards.
You have demonstrated:
- Strong diagnostic and analytical skills for complex infrastructure issues.
- Ability to evaluate operational risk, maintain service continuity, and implement permanent fixes.
- Proven leadership and mentoring capabilities in multi-disciplinary technical teams.
- Excellent written and verbal communication for both technical and executive stakeholders.
- Translate complex technical concepts into clear, actionable insights for non-technical stakeholders.
- Develop and present infrastructure designs, reports, and recommendations to technical and executive audiences.
- Collaborate effectively with cross-functional teams, vendors, and external partners.
- Document processes, configurations, and design decisions for knowledge sharing and audit readiness.
- Demonstrated ability to sustain stable operations in mission-critical, 24×7 systems.
- Understanding of high-availability, low-latency, fault-tolerant infrastructure requirements for emergency response systems.
- Experience supporting Public Safety Answering Points (PSAP), Emergency Health Services, or 911 dispatch environments.
An Application Form will be used in lieu of a resume/cover letter to assess whether you will move on to the next stage of the recruitment process. To complete your applications, click here!
If you require a disability-related accommodation in order to apply, please contact us at: www.gojobs.gov.on.ca/ContactUs.aspx
If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!
We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.
Our hiring process is accessible, consistent with Ontario's
Human Rights Code and the
Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.
Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:
- diversity, equity and inclusion initiatives
- accessibility
- Anti-Racism Policy
The Ontario Public Service is one of Ontario's largest employers. Employees work for 29 ministries, with offices in more than 70 cities across the province. We offer:
- a career that can grow across ministries and job functions.
- flexible learning and developmental opportunities, including education and mentorship programs.
- many employee networks offering support for and education about underrepresented groups.
- comprehensive benefits that look after your holistic wellness needs
- base salary that aligns to market trends with scheduled salary progression
- tailored work arrangements, including opportunities like flex hours, self-funded leave and more.
- a modern, friendly, and accessible physical work environment
