Job Overview
Ninalen Health & Beauty Clinic – Downtown Vancouver
This position is for weekend shifts only (Saturdays and Sundays). Please apply only if you are available on weekends.
Ninalen Health & Beauty Clinic is a medical aesthetics and wellness clinic located in downtown Vancouver. We are seeking a friendly, professional, and highly organized Medical Receptionist to join our growing team.
As the first point of contact for our patients, you will play a key role in creating a welcoming environment and ensuring smooth day-to-day clinic operations. This role is ideal for someone who is confident on the phone, detail-oriented, and passionate about providing excellent patient care.
Duties
- Greet patients warmly and assist with the check-in and check-out process
- Answer and manage a multi-line phone system with confidence and professionalism
- Schedule, confirm, and manage patient appointments
- Respond to patient inquiries and direct calls appropriately
- Maintain accurate electronic medical records while ensuring patient confidentiality
- Process payments and issue receipts
- Assist with administrative tasks such as data entry, filing, and office supply management
- Support practitioners and assist with daily clinic operations
- Keep the reception area clean, organized, and welcoming
- Provide exceptional customer service to enhance the patient experience
Qualifications
- Strong experience answering phones and managing patient calls
- Fluent in English – required
- Excellent organizational skills with strong attention to detail
- Ability to multitask in a fast-paced clinical environment
- Excellent verbal and written communication skills
- Professional, friendly, and patient-focused attitude
- Experience in a medical, wellness, or aesthetics clinic is an asset
Pay: $24.00-$26.00 per hour
Work Location: In person
