A friendly dental clinic in West Etobicoke is looking for a mature, reliable, and team-oriented Dental Administrator to join our office. We are currently hiring an Assistant Administrator to cover an 18-month maternity leave position, with a start date immediately (flexible).
What we’re looking for
The ideal candidate will have 5+ years of dental administrative experience and be comfortable with:
- Patient communication (in person, phone, email, text)
- Dental insurance processing, including CDCP and other major plans
- Clear, confident communication to help patients understand the financial aspects of their care
Position details
- Start date: ASAP
- Hours: Typically 9:00 AM–3:00 or 4:00 PM, Monday to Friday (some flexibility available and required)
- Weekend requirement: 1-2 Saturdays per month, 9:00 AM–2:00 or 3:00 PM
- Status: Hours and schedule may vary based on experience and role involvement (full-time unless otherwise desired)
Key responsibilities
- Patient communication: Contacting patients by phone/email/text to schedule appointments
- Scheduling & tracking: Managing recall/overdue lists and tracking upcoming appointments
- Documentation & compliance: Maintaining accurate communication records and ensuring recall processes follow regulatory requirements and clinic policies
- Problem-solving: Responding to inquiries, addressing concerns/complaints, and following up on no-shows or non-responsive patients
Please email your resume to jc1447 @ hotmail.com at your earliest convenience.
*Applicants with 7+ years of dental administrative experience may be considered for higher compensation, depending on overall fit. We would typically confirm this after 5-7 days of working interview.
Thank you,
West Etobicoke Dental Clinic
Job Types: Full-time, Part-time
Pay: $25.00-$28.00 per hour
Ability to commute/relocate:
- Etobicoke, ON: reliably commute or plan to relocate before starting work (required)
Experience:
- Dental Admin.(Recall/Insurance coordinator): 3 years (required)
Licence/Certification:
- Dealing with EOB/PD/Insurance Breakdown (required)
Work Location: In person
