We are a small office of family practice physicians in Collingwood and are seeking a part-time receptionist to work 3 days a week. This would be mostly day shifts with possible evenings as well. The pay range is $21-$25 an hour depending on your experience. Some knowledge of PS Suites would be an asset but for the right person we are willing to train you. We are looking to hire someone immediately.
- Minimum 1 year experience in a medical office preferred
- Experience with EMR preferred (Practice Solutions)
Duties include:
- Triage incoming phone calls and book appropriately timed appointments
- Scheduling appointments; announcing (via PS system) patient arrivals, cancellations etc.
- Faxing requisitions for diagnostic imaging and/or lab work
- Follow up of referrals sent to specialists to ensure timely appointments for patients
- Fulfilling requests for medical records from specialists, lawyers, WSIB etc., in a timely manner
- Processing of invoices for non OHIP covered services
- Fulfilling message requests from doctor (i.e. Follow up on referrals, call patient to relay information etc.)
- Scanning of all paperwork received into patient charts efficiently
- Administratively assisting the Nurse Practitioner as needed
- Managing phone system (i.e. Recording outgoing message as needed during clinic closure, schedule changes etc.)
- Maintaining organization of paperwork/files at desk (i.e. Items for patient to pick up, appt. notices etc.)
- Recording specialist appointment times/dates in EMR and relaying the information to the patient in a timely manner
- Other duties as delegated by MD
Skills required:
- Confident, congenial and positive attitude
- Excellent communication and client service skills
- Ability to triage issues and book appointments accordingly
- Ability to multitask and work independently
- Knowledge of OHIP billing processes an asset
Pay: $21.00-$25.00 per hour
Expected hours: 22.0 – 26.0 per week
Work Location: In person
