Job description
We are looking for a highly motivated candidate to help manage office tasks such as answering the phone, checking patients in, booking appointments, and taking payments. A successful candidate will be interested in Naturopathic Medicine and be eager to learn about this field of healthcare.
Responsibilities:
- Greet patients & check them in
- Answer phone calls and emails
- Book appointments
- Direct bill insurance, process payments
- Management of incoming/outgoing medical documents
- General office tasks (receiving orders, maintaining a clean & welcoming environment)
Qualifications:
- Proficient spoken & written English (required)
- Basic computer skills (required)
- High school diploma or equivalent (preferred)
- 1 year experience in customer service, retail, or administration (preferred)
- Experience with JaneApp booking system (strongly preferred)
- Knowledge of the naturopathic profession, nutrition, botanical medicine, medical terminology would be an asset
Ideal Candidate:
- Highly motivated
- Detail oriented
- Excellent customer service & communication skills
- Excellent problem-solving skills and can work well independently
- Flexible and works well under pressure
Hours: 20-30 hours per week. Must be available to work shifts during the hours of Monday-Friday 9:30am-6:15pm and Saturday 9:30am-2:15pm
Pay: From $24.50 per hour
Benefits:
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Ability to commute/relocate:
- Fort McMurray, AB T9K 1S6: reliably commute or plan to relocate before starting work (required)
Experience:
- Electronic medical records: 1 year (preferred)
- Customer service: 1 year (required)
Work Location: In person
