Company Description
HelloButler is a company committed to delivering comprehensive, integrated property solutions. We are looking for people who want to grow in their knowledge, skill, and abilities, and who want to make positive contributions to the team and ensure excellent service standards and maintain high customer satisfaction.
Responsibilities:
- Assist customers in downloading the app and all issues regarding the usage of the app
- Answer customers' enquires in person, over the phone or via email or WeChat
- Make phone calls to customers for feedback and handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Maintain customer groups in WeChat
- Other duties assigned by COO requirements
Qualifications:
- 1-2 years customer service experience
- Excellent communication skills both oral and written in Chinese and English
- Able to use quick book
- Good computer and telephone skills
- Personable, flexible, and able to work independently or part of a team
- Ability to multi-task, prioritize, and manage time effectively
- Only suitable candidates will be contacted
Job Types: Full-time
Salary Range: $18+ per hour (depending on experience)
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- Dental care
- Extended health care
Work Location: In person
