Purpose of position:
The Bilingual Customer Service Representative serves as the primary point of contact for customers, ensuring accurate order processing, timely communication, and a high level of customer satisfaction. This role requires strong attention to detail, technical understanding of Saand products, and effective coordination with internal teams to support successful project execution.
This position is designed as a growth role, offering opportunities to take on increasing responsibility over time and develop toward a future Customer Service Lead / Supervisor role based on performance, capability, and business needs.
