Job Overview
We are seeking a detail-oriented and experienced Estimator/CSR to join our family owned Collision shop. The ideal candidate will play a crucial role in preparing accurate cost estimates, and ensuring competitive pricing. This position offers an opportunity to work on a diverse range of vehicles, utilizing advanced estimating tools and collaborating with Insurance partners and clients to deliver successful outcomes. This is a customer facing role.
Duties
- Review vehicle damage, specifications, and relevant information to develop comprehensive estimates
- Utilize software such as Mitchell Connect, Qapter, and Alldata to prepare detailed cost estimates
- Follow vehicle/file from Assignment to Final
- Collaborate with Appraisers, clients, and vendors to negotiate costs and clarify timelines
- Maintain real time accuracy within Management system
- Maintain organized records of all estimating activities and documentation for future reference
- Must be knowledgeable in reconciling & supplementing files
- Support General Manager as needed with Production
- Update customers and partners alike to insure a seamless repair process.
Skills
- Proficiency in estimating software such as Mitchell Connect & Qapter
- Strong knowledge of estimating processes, materials, and pricing
- Excellent negotiation skills to secure competitive estimates while maintaining quality standards
- Effective time management abilities to coordinate multiple estimates simultaneously
- Strong analytical skills with attention to detail and accuracy
- Effective communication skills for collaborating with internal staff and external partners
This role is ideal for candidates passionate about vehicles who thrive in a fast-paced team environment. The successful applicant will bring technical expertise, strategic thinking, and a collaborative approach to support our company's growth.
With our company you are not just an employee, you are family.
It is not a job, it is a career.
Pay: $42,092.96-$70,000.00 per year
Experience:
- Auto estimating: 1 year (required)
Work Location: In person