Job Overview
We are seeking a dynamic and energetic FOH (Front of House) Manager to lead our hospitality team and ensure an exceptional guest experience. In this pivotal role, you will oversee daily front-of-house operations, manage staff, and uphold the highest standards of service, food safety, and cleanliness. Your leadership will inspire teamwork, foster a welcoming atmosphere, and drive operational excellence across all customer interactions. This position offers an exciting opportunity to shape the guest experience while developing your leadership skills in a fast-paced, food-focused environment.
Responsibilities
- Lead and supervise front-of-house staff including servers, bartenders, hosts, and food runners to ensure smooth service flow.
- Oversee food preparation and serving processes to maintain quality standards and adherence to food safety regulations.
- Manage POS (Point of Sale) systems such as Micros POS for order processing, billing, and cash handling with accuracy and efficiency.
- Conduct interviews and participate in hiring new team members to build a strong, motivated team aligned with company values.
- Ensure excellent customer service by addressing guest inquiries, resolving complaints promptly, and creating a welcoming environment.
- Maintain cleanliness, organization, and safety standards throughout the restaurant’s front areas.
- Collaborate with kitchen management to coordinate food delivery times, menu updates, and special events that enhance the guest experience.
Skills
- Proven experience in food service or restaurant management with a focus on front-of-house operations.
- Strong leadership skills with previous supervising or team management experience in hospitality settings.
- Excellent customer service skills with the ability to handle challenging situations professionally.
- Knowledge of food handling procedures, food safety protocols, and sanitation standards.
- Familiarity with POS systems such as Micros POS or similar platforms for order entry and cash handling.
- Experience in interviewing, hiring, training, and developing restaurant staff.
- Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail.
- Background in food preparation, cooking, bartending or barista work is a plus for understanding kitchen operations.
- Hospitality industry knowledge including restaurant experience, hotel or bar management is highly desirable.
Join us as our FOH Manager and be at the forefront of creating memorable dining experiences! Your leadership will energize our team and elevate our service standards—making every guest feel valued from the moment they walk through the door.
Pay: $48,000.00-$55,000.00 per year
Benefits:
- Dental care
- Discounted or free food
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Store discount
Work Location: In person
