Job description
We are currently seeking a full time and part time medical receptionist who is highly organized, professional and a team player with excellent written and verbal communication skills.
Responsibilities:
- Provide administrative and clinical support to a group of family physicians to ensure smooth daily operation
- Provide a high level of customer service and promote a positive attitude to create a patient focused environment
- Responsible for greeting and receiving patients for various physicians and other healthcare practitioners and maintain efficient patient flow on a daily basis
- Following up on laboratory/radiology tests when applicable
- Responsible for booking specialist appointments and following up on consultations
- Responsible for booking appointments, scheduling patients, and providing follow-up, answering the phones, photocopying, receiving faxes and medical reports, and then scanning into the Electronic Medical Records, keeping all files, charts, and records organized, and ensuring a proper filing system is maintained
- Maintain and manage patient records and safeguard confidentiality
- Other duties as assigned by Team Leader and/ or Manager
Qualifications and Skills
Job Requirements:
- Diploma in medical office administration or health related fields
- Familiarity with medical terminology and healthcare environment
- At least 1 year medical office front desk experience
- Exceptional telephone etiquette and customer service skills
- Excellent ability to work both independently as well as in a team environment
- Knowledge of Electronic Medical Records OHIP billing and coding
- Knowledge of Oscar Medical record
- Fluent in English, French an asset
- Strong interpersonal skills, as well as being able to accept work from various sources (physicians, nurses, office manager
Job Types: Full-time, Permanent
Pay: $21.00-$24.00 per hour
Benefits:
Work Location: In person
