Job Title: English and Spanish Speaking Tour Guides
Pay: CA$16.00 - CA$40.00 per hour (performance-based, including tips, bonuses, and commission)
Company Overview
Toonie Tours is a leading tour operator in Canada with a national presence and is expanding. As a customer-focused tour company, we connect visitors to Canada through immersive and authentic experiences. Since our founding in 2018, we have maintained a 5-star rating by offering engaging, accessible, and high-quality tours.
Job Description
We’re seeking enthusiastic, multilingual Walking Tour Guides for our Calgary City tours. Ideal candidates are fluent in English, Spanish, and available to lead tours on weekdays and weekends. You’ll guide groups of 4-30 guests on entertaining, informative walking tours that highlight the city’s history, culture, and hidden gems.
We use a performance-based compensation model that rewards exceptional guides with higher earnings through tips, bonuses, and commissions. If you love Calgary, Canadian history, and sharing your passion with visitors, you’ll thrive here.
Roles and Responsibilities
- Creativity – Research, design, and customize tours with captivating stories.
- Leadership – Welcome, lead, and guide groups of 4 to 30 people.
- Customer Service – Represent Toonie Tours and the tour guide profession with enthusiasm.
- Local Expertise – Provide local recommendations and travel tips to visitors.
- Adaptability – Work outdoors in all weather conditions and adjust tours based on group needs.
Desired Profile
- English Required. A Second language (Spanish) is an asset.
- Engaging and Captivating – Excellent communication and storytelling skills.
- Self-Sufficient and Motivated – Comfortable with a performance-based pay model.
- Flexible and Confident – Adapts to changing outdoor conditions and group
- expectations.
- Punctual and Reliable – Always arrives early for every tour.
- Physically Fit – Able to walk 5 km in 2.5 to 3 hours while speaking and leading.
- Work Authorization – Must be legally allowed to work in Canada.
- Experience with e-scooters: Comfortable riding e-scooters
Language Skills
- English (spoken and written) – Mandatory.
- French/Spanish/German/Portuguese/Italian – An asset.
License/Certification
- First Aid Certification (Preferred)
Compensation
- $16.00 - $40.00 per hour
- A generous gratuity based bonus structure
Benefits
- Casual dress code
- Company events
- Flexible schedule
Employment Types
- Part-Time / Seasonal Schedule
- Weekends
- Holidays
- Weekdays (depending on availability)
Expected Start Date: Immediate
Job Types: Part-time, Casual, Seasonal
Job Types: Full-time, Part-time, Permanent, Seasonal, Casual
Pay: $16.00-$40.00 per hour
Benefits:
- Casual dress
- Profit sharing
Application question(s):
- Have you been a Tour Guide before? If so, for how long? Where?
- Why do you want to work for Toonie Tours?
- What other skills do you have that you could offer?
- Do you understand that tips are the primary source of your compensation? Are you comfortable asking for tips and upselling?
- We are looking for candidates who can be regularly available during weekdays and weekends between 9 am and 6 pm. Are you able to meet this availability?
- How long have you lived in Calgary?
Language:
- English (required)
- Spanish (preferred)
Work Location: In person
