Receptionist / Administrative Assistant
Prioritize Wellness – Whitby, ON
In Person | Part-Time (Potential for Full-Time Hours)
Prioritize Wellness is a growing mental health clinic specializing in therapy for children, adolescents, young adults, and families. We are looking for a warm, outgoing, and highly organized receptionist to join our team beginning September 2026.
This is a client-facing role, so we're looking for someone who genuinely enjoys working with people, is confident interacting with children and families, and thrives in a busy healthcare environment.
Schedule
- Part-time to start, with the potential for full-time hours as the clinic continues to grow
- Start date: September 2026
- Applicants must be available to work afternoons and evenings (approximately 1:00 p.m. – 7:00 p.m.)
- Occasional weekend availability is an asset
Wage
Responsibilities
- Welcome clients and families in a warm, professional manner
- Answer phones and respond to emails
- Schedule appointments and manage clinician calendars
- Process payments and issue receipts
- Maintain an organized and welcoming reception area
- Support therapists with administrative tasks
- Handle confidential client information with professionalism
Requirements
- Previous experience working as a receptionist is required
- Experience using Jane App is required
- Excellent customer service and communication skills
- Friendly, outgoing, and confident interacting with children and families
- Strong organizational and multitasking abilities
- Reliable, professional, and punctual
- Experience in a healthcare or mental health setting is considered an asset
Please note: We are seeking applicants with prior receptionist experience. This position is not suitable for current high school students.
If you're passionate about providing exceptional customer service and want to be part of a supportive team making a difference in the lives of children and families, we'd love to hear from you.
Pay: From $18.00 per hour
Work Location: In person
