XTL Transport is looking for a bilingual Dispatcher to join our dynamic operations team. This role is key to ensuring the smooth coordination of cross-border and domestic deliveries. We're seeking a candidate who is proactive, detail-oriented, and experienced in managing transportation logistics.
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Maintain constant communication with drivers via phone and internal chat
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Monitor and respond to operational emails in real-time
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Manage dispatch operations, including real-time assignment changes and system updates
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Coordinate and support cross-border shipments with a working understanding of ACE and ACI processes
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Create and manage cross-border documentation (ACE/ACI)
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Communicate clearly with drivers performing domestic deliveries
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Ensure compliance with driver Hours of Service regulations
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Support customers and internal teams with timely updates and issue resolution
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Utilize TMS software (experience with AS400 is an asset)
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Contribute to the development and adherence of operational procedures
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Minimum 2 years of experience in dispatch or transport operations
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Fluency in French and English is mandatory
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Proficiency with dispatch systems and comfort with learning new technologies
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Excellent typing speed and attention to detail
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Strong understanding of geography and transportation routes
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Ability to prioritize and handle pressure effectively
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Resourceful, independent, and highly organized
This is a full-time, permanent on-site position. If you’re passionate about transport logistics and want to join a professional, fast-paced environment—we will be happy to meet you!
- XTL is an equal opportunity employer that promotes diversity in the workplace. Every application is considered equally, regardless of whether it is submitted by a woman, a man, a member of a visible minority, an Indigenous person, or an individual with a disability. We welcome applications from all interested individuals. The masculine form is used solely to simplify the text.
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