Job Overview
We are seeking a motivated and results driven Inside Sales Representative with Control Valve & Automation experience to join our team. The Inside Sales Representative will be responsible for managing sales opportunities, maintaining strong customer relationships, and supporting the growth of the company. The ideal candidate will thrive in a fast-paced environment and be eager to contribute to the success of a dynamic and growing company.
Key Responsibilities:
· Product Knowledge and Consultative Selling:
o Maintain a thorough understanding of the company’s product offerings as well as their applications in various industries.
o Provide technical assistance and guidance to customers by explaining product specifications, features, and benefits.
o Stay updated on industry trends, new products, and competitor offerings to effectively position our products in the marketplace.
· Order Processing and Coordination:
o Manage customer orders from quote to delivery, ensuring accurate order entry, pricing, and product availability.
o Collaborate with the operations, inventory, and shipping departments to ensure timely order fulfillment and delivery.
o Generate and send quotes, process orders, and ensure proper documentation for invoicing.
o Address any discrepancies or issues with orders promptly and work with internal teams to resolve them.
· Team Collaboration:
o Work closely with the outside sales team to support ongoing projects and sales strategies.
o Participate in regular sales meetings to discuss targets, challenges, and opportunities.
o Provide feedback to the management team on customer needs, product feedback, and market trends to improve lead generation and sales strategies.
· Administrative Tasks:
o Maintain accurate and up-to-date records of customer interactions, sales progress, and product inventory.
o Assist in preparing and sending sales-related correspondence, such as product literature, quotations, and order confirmations.
Qualifications and Requirements:
· Education and Experience:
o High school diploma or equivalent; Associate’s or bachelor’s degree in business, Sales, Engineering, or a related field is preferred.
o Experience selling technical products, such as valves, control valve, automation, steam fittings, or similar components.
o 3-5 years of sales experience in automation, control systems, or valve technology.
o Industrial experience in oil and gas, power generation, water treatment, or chemical processing is a plus.
· Technical Knowledge:
o Strong understanding of control valves, actuators, and industrial automation.
o Familiarity with valve selection, sizing, and process control applications.
· Organization and Communication:
o Excellent verbal and written communication skills with the ability to explain technical products to customers.
o Strong interpersonal skills and the ability to maintain professional relationships with customers and internal teams.
o Able to work both independently and as part of a collaborative team.
o Detail-oriented, with strong organizational and problem-solving skills.
o Ability to manage multiple tasks and priorities effectively in a fast-paced environment.
· Professionalism:
o Ability to learn and retain detailed product knowledge and industry trends.
o A positive, customer-focused attitude with a commitment to providing exceptional service.
o Willingness to learn and adapt to new sales tools, techniques, and products.
· Physical Requirements:
o Ability to sit or stand for long periods and use office equipment, such as computer, phone, and printer.
-At this time, we can only review candidates who already have the legal right to work in Canada. Visa sponsorship is not available for this role.
Work Schedule:
· This is a full-time position, working Monday to Friday in office.
· Occasional evening, weekend, or overtime work may be required for completion of special projects or to meet increased business needs, at the discretion of management.
Compensation and Benefits:
· Competitive salary based on experience.
· Comprehensive Health & Dental Plan.
· Company RRSP matching program.
· Paid time off & holidays.
· Collaborative and supportive work environment.
Pay: $60,000.00-$75,000.00 per year
Benefits:
- Casual dress
- Dental care
- Extended health care
- Paid time off
- RRSP match
Work Location: In person
