Front Desk Administrator – Dermatology Clinic
Mississauga, ON | Full-Time | In-Person
Schedule: Monday–Friday, with alternating Saturdays
Pay: $19.00–$21.00 per hour
About the Role
Our busy, fast-paced dermatology clinic is looking for an experienced and motivated Front Desk Administrator to be the welcoming face of our practice. The ideal candidate brings 2+ years of experience in a dermatology or medical clinic setting, exceptional communication skills, and the composure to thrive in a high-volume environment. We're looking for someone proactive, detail-oriented, and genuinely passionate about delivering an exceptional patient experience.
What You'll Do
- Greet and assist patients with warmth, professionalism, and efficiency
- Manage appointment bookings, confirmations, cancellations, and rescheduling
- Handle a high volume of phone calls, emails, and patient inquiries
- Guide patients through clinic services and treatments
- Coordinate with physicians, nurses, and clinical staff to ensure smooth patient flow
- Maintain a polished, organized, and welcoming reception area
- Process payments and support general administrative tasks
- Manage multiple priorities confidently in a fast-paced clinical setting
What You Bring
- 2+ years of experience in a dermatology or medical clinic (medical office reception experience preferred)
- Strong verbal and written communication skills
- A professional, confident, and polished manner with patients
- Excellent organizational and time-management abilities
- A proactive, self-motivated, "on-the-ball" attitude
- Comfort working independently and as part of a team
- Familiarity with EMR/scheduling systems — Accuro experience is a strong asset
- Enthusiasm for learning and growing within the clinic
What We Offer
- A supportive, team-oriented work environment
- Opportunities for professional growth
- Exposure to dermatology and skincare
- Full benefits package: dental, extended health, vision, life insurance, EAP
- Paid time off
- On-site parking
Education: Secondary School (preferred)
Experience: Medical office reception (1 year preferred); Dermatology/medical clinic experience (1+ years preferred)
Job Type: Full-time
Pay: $19.00-$21.00 per hour
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Education:
- Secondary School (preferred)
Experience:
- Medical office reception : 1 year (preferred)
Work Location: In person
