Sturgeon Tire is growing, and we’re looking for a driven, customer-focused Automotive Service Advisor to join our team.
This is a key front-line role where you’ll be the bridge between our customers and our technicians—ensuring a smooth, professional, and efficient service experience from start to finish.
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What You’ll Do:
· Greet customers and provide a professional, welcoming experience
· Listen to customer concerns and accurately document service requests
· Prepare estimates, explain recommended services, and obtain approvals
· Schedule service appointments and manage workflow in the shop
· Communicate clearly with technicians to ensure accurate and timely repairs
· Keep customers updated on vehicle status and timelines
· Close repair orders and handle invoicing/payment
· Build strong, long-term customer relationships
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What We’re Looking For:
· Previous experience as a Service Advisor or in automotive customer service is as asset
· Strong communication and people skills
· Ability to multitask in a fast-paced environment
· Organized, detail-oriented, and reliable
· Basic automotive knowledge (tires, maintenance, light repairs)
· Experience with shop management software is an asset
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What We Offer:
· Competitive pay plan
· Employee benefits (health, dental, vision)
· Employee pricing across all affiliated companies
· Supportive team environment with growth opportunities
· Stable, established business with strong community reputation
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Why Sturgeon Tire?
Sturgeon Tire is part of a growing group of automotive businesses committed to honesty, quality work, and putting people first. We take pride in delivering excellent service while building long-term relationships with our customers and our team.
Pay: $20.00-$23.00 per hour
Benefits:
- Dental care
- Extended health care
- Vision care
Ability to commute/relocate:
- Sturgeon Falls, ON P2B 2H8: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Customer service: 1 year (preferred)
Work Location: In person
