At Tercier Motors, vehicles aren't just what we sell and service. They're what we're passionate about. For years, we've built strong relationships within the Bonnyville community by providing expert service, honest advice, and putting people first.
We're looking for an experienced Service Manager who shares that same passion for the automotive industry and is committed to delivering an exceptional customer experience.
If you're a confident leader who enjoys a fast paced environment and knows how to bring together people, performance, and processes, we'd love to hear from you.
What's In It For You?
- Relocation assistance may be available for the right candidate
- Competitive salary with performance-based bonuses
- Comprehensive health, dental, and vision benefits
- RRSP matching because we're invested in your future
- Paid vacation and holidays to help you recharge
- Employee pricing on vehicles and parts
- Ongoing paid training and professional development opportunities because we believe in growing together
What You'll Be Doing:
- Lead, coach, and support a team of skilled technicians, service advisors, and support staff
- Foster a customer-first culture from the moment a customer arrives until long after the job is complete
- Oversee the day-to-day operations of the service department, ensuring efficiency, productivity, and quality workmanship
- Set, monitor, and achieve key performance goals, including customer satisfaction and departmental profitability
- Ensure every vehicle is repaired accurately, efficiently, and right the first time
- Handle customer concerns with professionalism, empathy, and a solutions-focused approach
- Work closely with the Parts and Sales departments to create a seamless customer experience and efficient workflow
- Maintain a safe, organized, and productive work environment for your team
What We're Looking For:
- Previous experience managing or assisting in the management of a dealership or high-volume automotive service department
- Strong leadership skills with the ability to motivate, mentor, and lead by example
- Excellent communication and customer service skills
- Solid knowledge of vehicle systems, diagnostics, and repair procedures
- Experience using dealership management software
- AST certifications are considered an asset but are not required
- A valid driver's license with a clean driving record
Ready to Take the Next Step?
At Tercier Motors, you're joining more than a dealership. You're joining a team that values integrity, quality workmanship, and community. If you're ready to lead a high-performing service department and make a real impact, we'd love to hear from you. Apply today and let's start the conversation.
