The Opportunity
Accountable for ensuring that all parts requests are handled in a timely and effective manner; supervises parts representatives and shipping/receiving staff to maximize productivity and efficiency in order to meet targets and customer requirements.
The Role
- Provide day-to-day operational support for parts sales activities.
- Execute initiatives that support long-term operational excellence and improve efficiency, including warranty programs and branch parts operations.
- Supervise parts representatives to ensure sourcing efficiency, profitability, and high levels of customer service.
- Provide coaching and training to parts representatives to support performance and development.
- Collaborate with customers, and suppliers, to fulfill parts orders and respond to inquiries within cost and service expectations.
- Be an integral part of internal leadership teams to work on large service related projects to ensure cost control, timelines and safety of personnel.
The Candidate
Education: Minimum Highschool education with preference to post-secondary education in a technical or mechanical field.
Work Experience: 2–4 years of relevant experience. Experience in the marine, industrial, heavy truck, or mobile equipment parts industry. Brand experience such as Volvo Penta, MTU, Detroit Diesel and Allison are not necessary but considered an asset.
Knowledge: Experience working with parts vendors, outsourcing, as well as preparing parts quotations and invoicing.
Technical Skills
Proficiency in Microsoft Office applications, ERP systems and vendor portals
The Company
Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas – to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables.
Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.”
Highlights include:
- Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account.
- Wajax led e-learning, and product training through industry leading manufacturers.
- Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more.
- Recognition program where points are earned for merchandise or gift certificates, plus cash awards.
- Company matched pension plan
- Award-Winning Health and Wellness Program.
By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview.
As a condition of employment, final candidates will be subject to pre-screening.
\\ Together we get more done.
