Company description
For more than 30 years, Team Outfitters has been helping teams look their best by producing quality screen-printed and embroidered garments and apparel for schools, sports teams, and businesses. We are Sarnia-Lambton’s first choice for outfitting your team because of our continued dedication to innovation and quality.
Job description
We’re currently looking for an Account Manager to join our team at our Sarnia location and help deliver friendly, reliable customer service. This role is focused on supporting clients, writing up orders, and sourcing the right products to bring their ideas to life.
This position requires exceptional attention to detail and strong organizational skills. Responsibilities include customer service, quoting, and order entry. As a small company, this person must be comfortable wearing many hats and will gain exposure to all aspects of a screen-printing and embroidery shop. The ideal candidate thrives in a fast-paced, hands-on environment where no two days are the same.
General Responsibilities
- Answer phones and greet walk-in customers in a professional manner
- Write new quotes and orders, source product options, and managing projects from start to finish
- Coordinate with sales and production staff to ensure deadlines are met
- Be proactive and resolve any issues that arise with orders effectively
- Build and maintain strong, long-lasting customer relationships
- Remain knowledgeable on products and services offered while continuously being on the lookout for new product options and trends
- Must be able to manage multiple projects simultaneously and adapt to changing priorities
- Participate in sales meetings and training sessions to enhance professional development
Skills Required
- Previous experience in sales or customer service
- Excellent written/verbal communication skills
- A friendly and energetic personality with a customer service focus
- Proven organizational skills combined with a high level of attention to detail
- Must be motivated with a strong work ethic
- General office administration knowledge and skills an asset
- Proficiency with computer skills (MS Word, Excel, Email, Data Entry)
- General office administration knowledge and skills are an asset
We thank all candidates for their interest however only those selected for an interview will be contacted. The personal information being collected will be used in accordance with the Information and Protection of Privacy Act and shall be used only in the selection of a suitable candidate. Team Outfitters. Ltd. is an Equal Opportunity Employer.
Job Types: Permanent, Full-time
Pay: $20.00-$23.00 per hour
Benefits:
- Casual dress
- Dental care
- On-site parking
- Store discount
- Vision care
