Hi, I am Camille, the Head of People & Culture at Musora Media. We are an online music education company with a vision for a world where everyone can play music.
Are you energized by solving problems, improving processes, and creating exceptional employee experiences? As our People & Culture Operations Generalist, you'll partner closely with the Head of People & Culture to bring ideas to life and make a meaningful impact across the employee journey. From onboarding and HR systems to compensation, performance, engagement, and employee relations, you'll help shape how our people experience Musora every day. If you're naturally curious, people-first, and thrive in a role where no two days are the same, we'd love to meet you.
Important Notes:
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This is a full-time, temporary maternity leave coverage position with an anticipated term of 12–18 months, with the ideal start date around October 13th. As our business evolves, you'll have the opportunity to contribute across a wide range of People & Culture initiatives, making this an ideal role for someone who loves learning, tackling new challenges, and wearing a few different hats. While this role is temporary, there may be an opportunity to extend based on business needs and organizational priorities.
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To set you up for success, there will be a dedicated transition and training period with the current role-holder before her leave begins. In the first few months, you’ll focus on building fluency in our HR systems and day-to-day operational support; employee relations, OH&S case management, and compensation analytics responsibilities will ramp up as you gain context.
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To ensure you’re viewing the most accurate and up-to-date job opportunities, please apply directly through our official website or through our trusted third-party sites (Indeed, Monster, Glassdoor, LinkedIn, Talent.com & Ziprecruiter).
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We don’t use AI to screen applications. So if you put real thought into your submission (and avoid generic, AI-generated responses), it will absolutely stand out!
What You’ll Do (Key Duties):
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Own UKG administration, reporting, and HRIS support.
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Continuously improve workflows, data integrity, and automation opportunities.
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Support compensation, performance, engagement, and employee surveys.
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Deliver reporting and insights that help leaders make informed decisions.
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Support employee relations, policy administration, workplace investigations, and documentation.
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Coordinate OH&S and WCB administration in partnership with the Head of People & Culture.
What We’re Looking For (Who you are; skills, knowledge, abilities and more!):
Knowledge/Education/Experience
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CPHR designation or similar preferred.
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Bachelor's, Diploma or Certificate in a related field (Human Resources Management, Marketing, Communications, or similar field).
Proficiency in the English language (written and verbal)
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Strong HRIS administration experience (UKG Ready preferred), including workflow configuration, testing, reporting, troubleshooting, and process optimization.
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5+ years of experience in HR generalist or similar roles.
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Enjoys and has experience working in a quickly scaling organization or tech environment.
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Comfort working with compensation data and analysis tools (e.g., Excel, comp survey platforms).
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Familiarity with provincial (BC, Ontario, Alberta) employment standards and OH&S/WCB processes preferred.
Skills, Abilities and Other Attributes
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Ability to exhibit the Company’s Core Values, Empathy, Passion, and Grit.
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Ability to connect with people, build and nurture relationships online and locally.
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Ability to multitask and stay calm in a fast-paced work environment.
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Strong writing skills;
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Excellent communication and time management.
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Comfortable with or prepared to learn our tool stack (Google Suite, Slack, Asana, Gemini AI/ChatGPT and other AI tools, etc.).
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Respect for confidentiality and discretion with personal matters.
Hiring Process
First and foremost, we hope you’re excited about the work itself, what you’re building, who you’re building it with, and the impact you’re making. We’re passionate about our mission and values, and we’re looking for people who feel the same.
That said, we also offer some great perks to make your day-to-day even better:
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Extended Benefits: Comprehensive health coverage, including prescriptions, dental, vision, and mental health support for full-time, permanent team members—because your well-being matters.
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Paid Time Off: We value rest and recovery. Taking time away from work is essential, and we fully support it.
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Career Growth: Join a growing company with ambitious goals, where there’s real opportunity to develop and advance your career.
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Learning & Development: We invest in your growth through Gallup-Clifton Strengths coaching, workshops, and tailored learning opportunities to help you build on what you do best.
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Onsite Amenities & Events: Enjoy onsite parking, a gym, sauna, and regular team events, and be part of a fun, connected workplace.
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Snacks & Meals: Stay fueled with our lunch program, coffee, tea, and a stocked beer/kombucha fridge.
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Casual Dress: Come as you are. Wear what makes you comfortable (business suits optional).
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Hybrid Work Options: Work from our Abbotsford, BC head office or in a hybrid setup, depending on your role. Hybrid roles include regular in-office time.
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Profit Sharing Opportunity: We offer profit sharing tied to company performance. When revenue goals are met, employees share in the rewards of the business's success.
Musora is a team of builders and creators passionate about making music education accessible and engaging through technology. We move fast, adapt constantly, and push the boundaries of what’s possible in music learning.
If you thrive in a fast-paced environment, take ownership, and are always looking to grow, you’ll fit right in. We hire based on talent, qualifications, and the value you bring. We’re committed to a respectful, inclusive, and diverse workplace where everyone feels empowered to do their best work.
We’re happy to provide reasonable accommodations throughout the hiring process. Just let us know what you need. To be considered for permanent roles, you must be eligible to work in Canada. While we can’t sponsor visas for all positions, our People & Culture team can support work visa renewals where possible.
All offers are contingent on successful background checks and employment verification.
