Job Overview
We are seeking a highly organized and professional Secretary to join our healthcare team. The ideal candidate will provide essential administrative support within a busy dental or medical office environment. This role requires excellent communication skills, proficiency with office management systems, and the ability to handle multiple responsibilities efficiently. Experience with electronic medical records, dental practice management software, and front desk operations is highly preferred. The Secretary will serve as the first point of contact for patients and staff, ensuring smooth daily operations and a welcoming atmosphere.
Duties
- Manage multi-line phone systems to answer inquiries, schedule appointments, and direct calls appropriately
- Greet patients and visitors in a courteous and professional manner at the front desk
- Schedule, confirm, and reschedule patient appointments using practice management software
- Maintain accurate electronic medical records and update patient information regularly
- Assist with administrative tasks including filing, data entry, and correspondence
- Handle insurance verifications and billing inquiries as needed
- Support the dental or medical team with various clerical duties to ensure efficient office operations
- Maintain a clean and organized front desk area to promote a positive patient experience
Experience
- Prior experience as a dental receptionist or in a medical office setting is highly desirable
- Familiarity with dental practice management software such as Dentrix or Epic is preferred
- Knowledge of medical terminology and electronic medical records systems is advantageous
- Previous office experience involving front desk responsibilities and multi-line phone systems is required
- Strong organizational skills, attention to detail, and excellent communication abilities are essential for success in this role
This position offers an opportunity to be part of a dedicated healthcare team committed to providing exceptional patient care while supporting efficient office operations.
Aperçu du poste
Nous recherchons une secrétaire hautement organisée et professionnelle pour rejoindre notre équipe de soins de santé. Le candidat idéal fournira un soutien administratif essentiel dans un environnement de bureau dentaire ou médical dynamique. Ce rôle nécessite d'excellentes compétences en communication, la maîtrise des systèmes de gestion de bureau et la capacité de gérer efficacement plusieurs responsabilités. L'expérience avec les dossiers médicaux électroniques, les logiciels de gestion de cabinet dentaire et les opérations de réception est fortement préférée. La secrétaire servira de premier point de contact pour les patients et le personnel, garantissant le bon déroulement des opérations quotidiennes et une atmosphère accueillante.
Tâches
Gérer les systèmes téléphoniques multi-lignes pour répondre aux demandes, planifier des rendez-vous et diriger les appels de manière appropriée
Accueillir les patients et les visiteurs de manière courtoise et professionnelle à la réception
Planifier, confirmer et reprogrammer les rendez-vous des patients à l'aide du logiciel de gestion de cabinet
Maintenir des dossiers médicaux électroniques précis et mettre à jour les informations des patients
Pay: $18.58-$27.78 per hour
Benefits:
Work Location: In person
