Security Operations Centre Full Time TD Centre
Position: Security Operations Centre
Status: Full Time
Hours: 84 hours – Bi-weekly( Rotating Continental)
Payrate: $29.79/hr
Overtime Method: Averaging agreement over 88 hours
Posting Date: July 14, 2026
Internal Closing Date: July 20, 2026
External Closing Date: August 7, 2026
Job Overview:
The TD Centre is one of Toronto’s premier commercial properties, located in the heart of the financial district, supporting a large population of tenants, employees, and visitors each day. The Security Operations Centre (SOC) plays a critical role in maintaining the safety and security of the property through real-time monitoring, coordination, and incident response.
As a SOC Operator, you will be responsible for monitoring security systems, coordinating with on-site teams, and responding to incidents as they arise. This role requires strong attention to detail, sound judgment, and the ability to stay calm and focused in a fast-paced environment while supporting the overall safety of the property.
Key Responsibilities:
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Monitor CCTV, access control, alarm, and other security systems to identify and respond to incidents in real time
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Dispatch security personnel and coordinate responses across the TD Centre property
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Receive, assess, and prioritize incoming calls, alarms, and requests for assistance
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Maintain clear and accurate incident reports, logs, and daily activity records
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Escalate incidents appropriately to supervisors, emergency services, or client contacts based on established protocols
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Conduct video investigations and support incident reviews as required
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Maintain constant communication with on-site security teams via radio and phone
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Track ongoing incidents through to resolution and ensure proper follow-up is completed
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Identify potential risks or unusual activity and take proactive steps to mitigate concerns
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Support emergency response procedures including fire alarms, medical incidents, and building-related emergencies
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Ensure all work is completed in compliance with site procedures, client expectations, and company standards
Prerequisites:
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Ability to obtain a Security License in the province of Ontario.
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Valid First Aid & CPR Level C from a WSIB approved provider.
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Emergency Management Certification.
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Crisis Intervention Training.
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Minimum three (3) years of security experience in a supervisory, dispatch, or team lead capacity within a large-scale commercial or industrial environment.
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Proficiency with site-specific security infrastructure, including Lenel OnGuard access control, Keywatcher key management systems, and Avigilon Control Center (ACC) surveillance software.
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Strong leadership, communication, and decision-making skills required for a high-volume, dynamic environment.
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Ability to remain calm and effectively manage complex incidents under pressure.
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Strong report writing, documentation, and operational oversight skills.
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Applicants who do not possess these certifications can opt into Paladin's Use of Force (UOF)/Management of Aggressive Behavior (MOAB) certification program prior to their onboarding training to ensure they meet the requirements of the position
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Legally authorized to work in Canada
Why choose Paladin?
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Opportunities for training and professional development
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Competitive salary and benefits package.
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Additional perks
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Work today, get paid today!
