About the Opportunity
TAMIN is recruiting on behalf of a growing, mission-driven company developing interactive tools that support Indigenous and endangered language revitalization.
The company is entering an exciting stage of growth and is looking for a proactive, organized person to support customers, coordinate events and logistics, and take ownership of day-to-day operational tasks.
This role will begin as a part-time independent contractor position at approximately 20 hours per week, with the potential to grow into a full-time position as the business continues to grow and scale.
This is a great opportunity for someone who enjoys variety, takes initiative, wants to grow alongside an early-stage business, and is genuinely passionate about social impact and work that supports communities.
What You’ll Do
You’ll work closely with the Founder across customer support, coordination, and day-to-day operations. No two weeks will look exactly the same, but your responsibilities will include:
- Support customers with onboarding, product questions, and common troubleshooting needs.
- Provide warm, responsive follow-up to customers, partners, and community stakeholders.
- Coordinate trade show, conference, and event applications, registrations, logistics, and follow-up activities.
- Coordinate travel logistics, including flights, accommodations, vehicle rentals, and travel itineraries for the Founder.
- Support calendar management, scheduling, administrative tasks, documentation, and ongoing follow-ups.
- Create and maintain trackers, checklists, documentation, and simple operational processes to keep the business organized.
- Help coordinate priorities, projects, and action items to ensure important deadlines and commitments don’t fall through the cracks.
- Assist with customer onboarding documentation, event documentation, and other administrative requirements.
- Research grant opportunities, funding programs, and other strategic initiatives as needed.
- Coordinate with external contractors, vendors, and partners on project-based work.
- Assist with social media scheduling and other marketing or operational initiatives as the business grows.
- Continuously identify opportunities to improve workflows, build scalable processes, and support the company’s growth.
Who We’re Looking For
You’ll likely do well in this role if you:
- Are highly organized and strong at following through.
- Communicate clearly, warmly, and professionally with customers and partners.
- Take initiative and don’t need every step mapped out for you.
- Are comfortable working in an early-stage environment where priorities may evolve.
- Can take a loosely defined task and turn it into a clear process, checklist, or next step.
- Are comfortable learning new tools, products, and systems.
- Enjoy variety and are comfortable wearing multiple hats.
- Are genuinely passionate about social issues, community impact, and mission-driven work.
- Bring curiosity, respect, and thoughtfulness when working with diverse communities, perspectives, and lived experiences.
- Want the opportunity to grow into greater responsibility over time.
Experience in customer service, administration, operations, coordination, or a startup environment is an asset, but we care just as much about initiative, judgment, curiosity, alignment with the mission, and willingness to learn.
What We Value
Growth Over Perfection
We value people who are committed to learning, improving, and doing their best work without expecting perfection.
Autonomy with Good Judgment
We trust people to take initiative, make thoughtful decisions, and ask questions when needed.
Mission-Driven Work
The work supports a broader goal of helping communities preserve, teach, and engage with Indigenous and endangered languages. We value people who are genuinely passionate about social impact and who care about contributing to work with meaningful community outcomes.
Sustainable Ambition
We care about high-quality work and long-term growth without treating burnout as a requirement.
Contract Details
Type: Part-Time Independent Contractor
Hours: Approximately 20 hours per week
Location: Remote
Schedule: Flexible overall, with some agreed-upon availability for customer support and coordination needs.
Equipment: Contractors are expected to provide their own equipment, including a reliable laptop/computer, internet connection, and any other tools reasonably required to perform the role.
Growth Potential: This role has the potential to expand into a full-time position as the business grows and scales, based on business needs and mutual fit.
TAMIN is managing the recruitment process for this opportunity on behalf of our client.
Pay: $30.00 per hour
Benefits:
Work Location: Hybrid remote in Vancouver, BC
