Title: Office Administrative Assistant
Department: Health & Healing
Status: Regular Full-time
Pay Grid: Salary Range 2 ($47,120.00 to $61,845.00 per year)
Reporting to: Operations Manager Health
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Summary of Duties:
Reporting to the Operations Manager Health, the Office Administrative Assistant supports the Lil’wat Health & Healing Reception and Medical Transportation Coordinator in their day to day activities. This role is fast paced with a wide array of administrative duties.
Key Deliverables and Expectations:
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Responds to incoming communication including answering telephone calls, checking telephone messages, greeting and directing visitors, collecting and distributing incoming faxes, collecting and delivery incoming mail.
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Assists staff by providing typing, photocopying, making posters and signs, ordering business cards, creating and distributing invitations for events, communicating schedules.
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Assists community members to complete forms on request.
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Assists with administrating the First Nations Health Authority Health Benefits Program, including processing of patient travel cheques, scheduling & booking rooms, transportation, data entry, communication with patients, etc.
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Familiar with FNHA resources in order to share information with patients.
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Assists with the communication between self and external partners including; hospitals, physicians, nurses and social workers, etc.
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Performs other duties as assigned by your supervisor.
Experience and Attributes:
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Completion of Grade 12 or an equivalent combination of education, training, and experience.
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Minimum of one year experience as a Receptionist or Administrative Assistant, including familiarity with multiple line switchboard phone systems.
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Certification or training in Reception, Office Administration, or Business Administration is an asset.
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Training in First Nations Health Benefits Patient Travel Administration is an asset.
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Proficient in computer applications including Microsoft Word, Excel, Outlook, E-requester.
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Strong knowledge of community programs, services and First Nations Health, including internal & external programs would be considered an asset.
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Willing to take work related training programs and learn internal software.
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Outstanding written and verbal communication skills in the English language.
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Strong organizational skills, meticulous attention to detail and time management skills.
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Ability to meet deadlines prioritizes assignments, manage multiple tasks simultaneously and maintain confidentiality.
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Highly professional in all aspects of business, presentation and interaction with all stakeholders, clients, and Members.
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Valid BC Class 5 Driver’s License, a clean Driver’s Abstract, and a reliable vehicle.
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Must be able to provide a clear criminal record check, vulnerable sector.
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Evening and weekend work may be required.
