Summary of Duties
Responsible for providing complete and accurate documentation for every in/out patient, as well as informing newly admitted patients of regulations and procedures; and allocating beds for incoming patients. Responsible for creating Pre-Admission accounts, Same Day Surgery accounts and Recurring accounts as well as processing all patient admissions in patient care system. Confirming arrival and surgery times for In-patients and answering inquiries by telephone. Monitoring Patient flow through different departments for pre-testing clinics. Processing of Midnight census and departmental filing duties. Processing and compiling charts for patient admissions. Performs duties as required for the OR Booking Desk.
Qualifications/Skills
- Grade 12 education;
- Post-secondary business/secretarial courses;
- Computer/typing skills including Windows and MS Word are required;
- Minimum 40 w.p.m. typing speed with maximum 5% error rate
- Minimum 2 years’ experience in a busy clinic reception area, preferably in a hospital/health care environment;
- Demonstrated ability to multi-task and prioritize independently;
- Ability to work under pressure in a fast paced environment with flexibility and diplomacy while providing excellent customer service;
- People person with strong verbal & written communication skills and customer focused with attention to details;
- Good inter-personal skills and ability to work well with a diverse group of individuals;
- Excellent organizational skills;
- Previous admitting/OR Booking schedule experience is a definite asset.
