Optometric Assistant (Experienced) — Airdrie Eyecare Centre
Airdrie Eyecare Centre has proudly served Airdrie and the surrounding area since 1983. Our practice provides comprehensive eye care, including routine and pediatric exams, emergency eyecare, contact lens fitting, occupational testing, and advanced imaging, along with a full eyewear, sunglasses, and contact lens boutique.
We are seeking an experienced Optometric Assistant to join our team and support the delivery of thorough, patient-centered care.
Position Overview
The Optometric Assistant is the first point of contact for most patients and is responsible for the front desk, phones, and appointment schedule. This role also processes insurance and direct billing claims, conducts pre-testing to prepare patients for their exams, and triages phone and walk-in inquiries from patients with new or worsening eye concerns to determine the appropriate level of urgency.
Key Responsibilities
- Schedule and manage patient appointments
- Bill and submit claims to insurance providers, including direct billing, and reconcile patient accounts
- Perform pre-testing and diagnostic imaging (autorefraction, tonometry, visual fields, OCT, and similar)
- Take patient histories and triage patient concerns to determine urgency and appropriate next steps
- Maintain patient records
- Assist patients with eyewear and contact lens selection as needed
Qualifications
- Previous experience as an optometric or ophthalmic assistant/technician is required
- Proficiency with pre-testing equipment and diagnostic imaging
- Strong communication and customer service skills
- High attention to detail and ability to multitask in a busy clinic environment
- Experience with VisualEyes software is an asset
- Availability to work clinic hours, including evenings and a Saturday rotation
- Reliability and teamwork
Hours
This is a full-time position. Clinic hours are:
- Monday, Tuesday, Friday: 8:00 am – 6:00 pm
- Wednesday, Thursday: 8:00 am – 8:00 pm
- Saturday: 9:00 am – 4:00 pm
- Closed Sundays
Wage is commensurate with experience.
Airdrie Eyecare Centre is a well-established, community-focused practice with a loyal patient base and a supportive team environment. We invest in modern diagnostic technology and value staff who bring both skill and genuine care to their work.
Location: 102 - 120 2nd Avenue NE, Airdrie, AB T4B 2N2
Please submit your resume through Indeed.
Benefits:
- Employee assistance program
- On-site parking
- Paid time off
- Store discount
- Vision care
Experience:
- Optometric Assistant: 1 year (required)
Language:
Work Location: In person
