What you will do
QUALITY TOOLS (PROCORE OR EQUIVALENT)
- Train, coach, and support internal and external teams in the use of Quality tools (Procore, Cortex, Standards, Laws & Regulations, etc.).
- Onboard new employees and promote best practices related to Quality tools.
- Ensure Quality Management System (QMS) compliance and maintain data integrity within Quality tools.
- Test new functionalities, assess their impact, and define deployment strategies.
AWARENESS, TRAINING, AND COMMUNICATION
- Facilitate Quality onboarding sessions for new employees.
- Contribute to the development, updating, and dissemination of QMS training materials and related documentation.
- Keep training content up to date.
- Promote a culture of Quality throughout the organization.
ISO 9001 CERTIFICATION AND QUALITY MANAGEMENT SYSTEM (QMS)
- Contribute to the management of Quality Assurance processes within the ISO 9001 framework.
- Participate in updating Quality Management System (QMS) processes and documentation.
- Collect and provide data required for management reviews and quality system performance monitoring.
QUALITY DOCUMENTATION
- Assist in identifying documentation needs in compliance with legal, contractual, and regulatory requirements.
- Update Quality documents and records and recommend improvements to document control practices.
- Contribute to the development and continuous improvement of QMS documentation (procedures, work instructions, and forms).
- Ensure Quality-related information is effectively communicated to internal and external stakeholders.
PERFORMANCE MONITORING AND REPORTING
- Update Quality statistics, dashboards, and KPIs, and communicate results to management.
- Prepare documentation for monthly and quarterly meetings.
- Participate in Quality meetings and present performance indicators.
NON-CONFORMITIES, RISK MANAGEMENT, AND CONTINUOUS IMPROVEMENT
- Contribute to the management of non-conformities, including analysis, follow-up, and closure.
- Recommend, implement, and track corrective and preventive actions.
- Identify continuous improvement opportunities and lead assigned initiatives.
- Collect project closeout documentation and Quality lessons learned.
QUALITY AUDITS
- Participate in the planning and execution of internal Quality audits in accordance with the annual audit program.
- Contribute to updating the audit program and schedule.
- Coordinate the logistics of internal and external audits with relevant teams.
- Conduct internal audits in accordance with the annual audit program (if certified as an internal auditor).
- Record, monitor, and close audit findings and non-conformities (if certified as an internal auditor).
- Ensure follow-up on audit observations and non-conformities using applicable tools.
- Contribute to the maintenance and improvement of audit tools and related performance indicators.
This role could be for you if you have
Experience
Minimum of 3 to 5 years of relevant experience in the construction industry and in quality management on construction projects.
Soft Skills
- Strong organizational and time management skills, with the ability to identify priorities and meet deadlines.
- Excellent planning and organizational abilities.
- Strong verbal and written communication skills, with the ability to convey information clearly and effectively.
- Ability to establish and maintain positive interpersonal relationships.
- Demonstrated leadership skills.
- Strong analytical and problem-solving capabilities.
- Ability to work with a high degree of rigor and attention to detail.
- Ability to demonstrate initiative, sound judgment, and a proactive approach.
Technical Skills
- Proficiency in Procore, SharePoint, and the Microsoft Office Suite.
Qualifications
- Internal Auditor or Lead Auditor certification/designation is considered an asset.
Languages
- Proficiency in French and/or English, both spoken and written.
