Night Auditor – Days Inn Kingston
Overview
At Days Inn Kingston, we take pride in delivering comfortable stays and outstanding service to every guest. We are currently seeking a reliable, detail-oriented Night Auditor to join our team. This role is essential to ensuring smooth overnight operations, accurate financial reporting, and a welcoming experience for late-arriving guests.
If you enjoy working independently, have a strong eye for detail, and are passionate about hospitality, this is a great opportunity to be a key part of our team.
Responsibilities
- Perform nightly audits of all financial transactions, including room charges, payments, and adjustments, ensuring accuracy and completeness
- Reconcile daily accounts, prepare reports, and close out the day’s financial activities
- Provide exceptional guest service by assisting with late check-ins, resolving concerns, and handling special requests
- Answer and manage multi-line phone systems with professionalism and excellent phone etiquette
- Maintain a secure, organized, and welcoming front desk environment during overnight hours
- Complete administrative tasks such as data entry, record keeping, and updating guest profiles
- Monitor the property to ensure the safety and security of guests and staff
- Communicate effectively with housekeeping and maintenance teams to support guest needs
Qualifications
- Previous experience in hotel front desk or hospitality preferred
- Strong customer service skills with a friendly, professional attitude
- Excellent communication skills; multilingual or bilingual abilities are an asset
- Comfortable handling multi-line phone systems and guest inquiries
- Basic knowledge of hotel management software and accounting/auditing processes is an advantage
- Ability to work independently and stay motivated during overnight shifts
- Strong organizational skills and ability to adapt in a fast-paced environment
Why Join Days Inn Kingston?
- Be part of a supportive and welcoming team environment
- Gain valuable experience in hotel operations and guest services
- Opportunity to work independently and build strong problem-solving skills
- Play a key role in creating a safe, smooth, and positive guest experience
Job Type: Full-time
Pay: $18.00 per hour
Work Location: In person
