Medical Office Assistant / Clinic Assistant – Ophthalmology Office
Location: Grande Prairie, Alberta
Pay: $21.00-$25.00 per hour
Schedule: Permanent part-time, approximately 20-30 hours per week
Job Type: Part-time
Work Location: In person
About Us
Northern Alberta Eye Surgery Clinic is a busy ophthalmology practice in Grande Prairie. We provide eye care in a professional, respectful, and patient-focused environment.
We are looking for a reliable, punctual, attentive, and respectful Medical Office Assistant / Clinic Assistant to help with front desk duties, patient flow, and daily clinic support.
Training will be provided. Previous medical office or reception experience is an asset, but we are willing to train the right person.
Responsibilities
- Greet and check in patients in a professional and friendly manner
- Answer phone calls and book appointments
- Confirm and update patient demographic information, pharmacy information, and appointment details
- Enter and maintain accurate patient information in the electronic medical record system
- Perform data entry and keep records complete, accurate, and up to date
- Assist with scanning, uploading, organizing, faxing, and filing patient documents
- Help organize eye-related imaging and clinic paperwork
- Maintain patient confidentiality and handle medical information responsibly
- Coordinate with clinic staff to support efficient patient flow
- Prepare, clean, and restock exam rooms as needed
- Complete routine administrative tasks accurately and on time
- Follow clinic protocols and communicate respectfully with patients, physicians, and coworkers
- Ask questions when unsure and learn basic ophthalmology clinic tasks with training
Qualifications
- Reliable, punctual, and professional
- Respectful and kind with patients
- Strong communication and customer service skills
- Comfortable speaking clearly with patients
- Attentive and able to stay focused during scheduled work hours
- Strong attention to detail
- Organized and able to complete routine tasks carefully
- Comfortable using computers and learning medical office software
- Able to follow instructions and clinic protocols
- Willing to learn and accept feedback
- Able to work well in a small clinic team
- Interested in helping the clinic run smoothly
- Previous medical office, reception, or administrative experience is an asset, but not required
Work Environment
This is a patient-focused ophthalmology clinic. The office can be busy, and we need someone who can stay organized, communicate professionally, and help keep the clinic running smoothly.
We are looking for someone interested in a stable, long-term position with the clinic.
Compensation and Benefits
- Pay listed on Indeed: $21.00 per hour
- Compensation and future growth within the clinic may be considered based on demonstrated reliability, professionalism, communication, accuracy, ability to learn, independent task completion, clinic needs, and overall fit
- Permanent part-time position
- Approximately 20-30 hours per week
- Training provided
- Opportunity to learn ophthalmology clinic work
Pay: $21.00 per hour
Expected hours: 20.0 – 30.0 per week
Work Location: In person
