Join a Growing Industry Leader
Express Employment Professionals is recruiting on behalf of a well-established and respected company in the heavy equipment and industrial services industry.
We are seeking an experienced Billing & Invoicing Supervisor who thrives in a fast-paced operational environment and has a strong background in high volume invoicing, team leadership, and customer service.
This position is responsible for overseeing the daily billing process, ensuring invoices are accurate, complete, and submitted on time. The successful candidate will work closely with dispatch, operations, payroll, and customers to ensure employee payroll hours, job tickets, equipment usage, and supporting documentation are accurately reflected on every invoice.
If you enjoy leading a team, solving problems, and ensuring every detail is correct, we would like to hear from you.
What You'll Be Doing
Billing & Invoicing
- Supervise the daily billing and invoicing function while ensuring accuracy and timely processing.
- Lead, coach, and support the billing team to meet daily deadlines.
- Review employee payroll hours, job tickets, equipment usage, travel time, and supporting documentation before invoicing.
- Work closely with dispatch and operations to collect, verify, and track completed job documentation.
- Prepare detailed customer invoices in accordance with customer contracts and billing requirements.
- Investigate and resolve billing discrepancies, missing documentation, and invoice inquiries.
- Maintain accurate records of invoices, job tickets, timesheets, and supporting documents.
- Continuously identify opportunities to improve billing processes and workflow efficiencies.
Customer Service & Sales Support
- Respond professionally to customer inquiries regarding invoices, account status, and billing questions.
- Build strong working relationships with customers and internal departments.
- Support the sales team by assisting with quote preparation and customer communications.
- Maintain accurate customer account information and documentation.
Leadership
- Supervise, mentor, and support the billing team.
- Monitor workload and ensure service standards and deadlines are consistently achieved.
- Foster a positive, collaborative, and accountable work environment.
What We're Looking For
- Minimum 3 to 5 years’ experience leading a billing, invoicing, accounting, or administrative team.
- Previous experience in high volume billing and invoicing.
- Experience reviewing invoices that include employee payroll hours, labour, equipment charges, and job documentation.
- Advanced Microsoft Excel skills with the ability to analyze and manage large amounts of data.
- Exceptional attention to detail and accuracy.
- Strong organizational and time management skills.
- Excellent communication and customer service skills.
- Ability to prioritize multiple deadlines in a fast-paced environment.
- Experience with ERP, accounting, dispatch, or billing software is considered an asset.
- Experience in construction, transportation, crane, industrial services, logistics, or equipment rental industries is an asset.
Why You'll Love This Opportunity
- Competitive salary of $60,000 to $70,000, based on experience.
- Comprehensive benefits package.
- Stable, full time permanent position.
- Supportive leadership team.
If you are a detail-oriented leader with a passion for accuracy, customer service, and process improvement, we encourage you to apply today.
About Us:
Express Employment Professionals works with job seekers to help them find the right job for their skills and experience. We have a variety of jobs, including full-time, part-time, and temporary positions. As one of the leading staffing companies in Canada, British Columbia, Fraser Valley, we’re ready to help you take the next step in your career.
Pay: $60,000.00-$70,000.00 per year
Work Location: In person
