Job Summary
We are seeking a dedicated and organized Medical Office Assistant/Receptionist to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, providing exceptional front desk support and administrative assistance. This role requires proficiency in electronic medical records, medical terminology, and office management to ensure smooth daily operations within a busy medical or dental practice.
Responsibilities
- Greet patients and visitors warmly, ensuring a positive experience from check-in to check-out
- Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages accurately
- Maintain and update electronic medical records using systems such as Telus Med Access
- Verify patient insurance information and process billing or payments as needed
- Assist with appointment scheduling, cancellations, and follow-ups
- Prepare and organize patient charts and documentation in compliance with privacy regulations
- Support administrative tasks including data entry, filing, and correspondence
- Collaborate with clinical staff to coordinate patient flow and ensure timely service delivery
- Taking the Vitals of the patients.
- Handle administrative duties at the front desk with professionalism and efficiency
Experience
- Prior experience as a Medical Office Assistant is highly preferred
- Familiarity with electronic medical records systems like Telus Med Access EMR
- Strong knowledge of medical terminology and healthcare procedures
- Proven office experience with proficiency in multi-line phone systems and front desk operations
- Previous administrative experience in a medical or dental setting is advantageous
- Excellent organizational skills, attention to detail, and ability to multitask effectively
This position offers an opportunity to be part of a supportive healthcare environment where your skills contribute directly to patient care excellence.
Benefits:
- Flexible schedule
- Life insurance
- On-site parking
Work Location: In person
